Program Supervisor - Healthy Outcomes through Prevention and Early Support (HOPES) at BCFS in Harlingen, Texas

Job Description:

It's a great feeling to work for a company that does so much good for others around the world!



Education: Required - Bachelor's degree in a human service field or related field.



Experience: Required - 5 years' experience providing direct services to the targeted population is required. At least 2 years of supervisory experience in human services or a related field is required.
Preferred - Experience in home-based services.



Supervises: Parent Educators.



Summary: This position is responsible for using sound professional judgment and best practices to ensure quality services are provided to the service population especially in crises situations while maintaining compliance with established state and federal standards.
To successfully perform this job, the employee may be expected to perform the following, with or without reasonable accommodations in accordance with the Americans with Disabilities Act of 1990:



Essential Functions:

1. Help the team understand family dynamics relating to the client and help in planning client services.
2. Provide direct supervision over the Parent Educators on their team.
3. Maintain the continuity and integrity of the records and reporting as required for compliance.
4. Maintain records as required by contractor.
5. Act as a liaison between the BCFS HHS Project HOPES Program and outside agencies, including contractors and community organizations.
6. Keeps Director updated on status of program.
7. Provides case notes and monthly billing information in a timely manner.
8. Will follow all procedures of the BCFS personnel manual.
9. Work with team to develop and ensure delivery of service plan.
10. Provide training and technical support to Parent Educators.
11. Make recommendations for disciplinary action of employees to the Director.
12. Using stated policies and procedures report child abuse/neglect.
13. Maintains familiarity and knowledge of community resources and uses these appropriately to meet the needs of families.
14. Conducts community outreach in educating parents, professionals, and others about program and agency services, and child abuse prevention awareness.
15. Maintain confidential client files for assigned participants.
16. Other job duties as assigned.



Measurable Deliverables:

1. Obtains and maintains certification in SafeCare curriculum administration.
2. Document all participant attendance on a weekly basis, and no less than monthly.
3. Review data entry of facilitators for accuracy and timely entry into PEIRS (DFPS) and Salesforce.
4. Submit monthly and annual reports, or more as is required by supervisor/BCFS.
5. Attend all required trainings and meetings.



Credentials, Skills and Abilities:

1. Maintain current licenses and certificates required for the position including but not limited to:
•First Aid • CPR • LMFT, LPC, LCSW, LMFT-A, or LPC-I Other
2. Pass a pre-employment drug screen and random drug screens and maintain emotional control, and professional composure, at all times.
3. Provide proof or work eligibility status upon request.
4. Pass a pre-employment and biennial criminal background and motor vehicle check
(fingerprints needed if applicant has lived out of state within the past 5 years)



5. Demonstrate the ability to:

a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics.
b. Communicate effectively in writing and verbally in English and Spanish.
c. Work in a fast-paced environment.
d. Maintain computer literacy required to meet the responsibilities of the position.
e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
f. Travel as needed.
g. Manage time effectively and efficiently.
6. Bilingual preferred (Spanish)


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.


Here at BCFS Health and Human Services, we are dedicated to building a diverse, inclusive, and authentic workplace. Thank you for your interest in joining our mission!

BCFS Health and Human Services, is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive a COVID vaccination and an annual Influenza vaccination or obtain an approved exemption from BCFS Health and Human Services, as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

BCFS Health and Human Services, is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of BCFS Health and Human Services, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.


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If you like to work with people that believe they can make a difference in the world, this is the company for you!



EEO Statement



It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.


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#LI-Mid-Senior level


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