Sr Svc Agent/Non-DOT at Federal Express Corporation in Austin, Texas

Job Description:

Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.



Minimum Education



High School Diploma/G.E.D.



Knowledge, Skills and Abilities



Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.



Preferred Qualifications: Must have a High School Diploma or GED



Pay Transparency:



Pay: Starting Rate: $18.58/Hour Hourly Range $18.58-$27.72



Additional Details: Full Time Mon-Sat. Weekdays between 1pm and 10pm, Sat between 11am and 8pm


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com .


Applicants have rights under Federal Employment Laws:

• Equal Employment Opportunity is the Law


• EEO is the Law Supplement


• Pay Transparency Policy


• Family and Medical Leave Act (FMLA)


• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)


• Right to Work Notice (English) / (Spanish)

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