Administrative Assistant, Contact Center Operations at Webster Bank in Southington, Connecticut

Job Description:

Job Description



If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.


Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!


Assist in providing comprehensive support to the Contact Center team ensuring the smooth running of our daily operation while working on longer term assignments to help support our broader strategic goals.

• Manage constantly changing calendar including meetings, conference calls and small conference events
  
  


• Meeting summarization and distribution. track and manage team priorities and task lists as identified in meetings
  
  


• Preparation of PowerPoint presentations to support projects
  
  


• Active member of our employee engagement team leading numerous engagement activities to support the broader operations teams
  
  


• Participate in projects within the contact operational team to develop skills for future career pathing
  
  


• Expense management for the leadership team
  
  


• Travel planning for the leadership team
  
  


• Lunch ordering and for single and team events
  
  


• Small event planning (less than 50 participants generally)
  
  


• General office manager support including supply tracking and ordering and other activities to provide back up support to the broader
  
  


• administrative team
  
  


• Time keeping and approval
  
  

Education, Experience & Skills

• High school diploma/GED required; associate or bachelor's degree preferred.
  
  


• Attention to detail, strong organizational and analytical skills required.
  
  


• Knowledge of MS Office (Excel, Access, PowerPoint, Word, Teams) is required.
  
  


• Self-starter, highly motivated, able to work independently.
  
  


• Excellent verbal and written communication skills
  
  


• Team player with ability to be flexible and adaptable.
  
  


• Ability to work in a fast-paced environment and handle multiple tasks.
  
  


• Ability to lead team meetings and record important information accurately and concisely.
  
  


• Ability to develop professional presentation materials.
  
  


• Ability to take ownership, responsibility of independent projects including event planning.
  
  

The estimated salary range for this position is $28.00 to $36.00 USD an hour. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Apply Now