Client Service Specialist for Employee Benefits - McGriff (Hybrid Opportunity) at MMC in Lexington, South Carolina

Job Description:

Our not-so-secret sauce.



Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Service Specialist at McGriff, a division of Marsh McLennan Agency (MMA).


MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).



Essential duties and responsibilities

• Create renewal benefit guides (responsible for submitting guides to marketing for refresh 3 mos prior to renewal)


• Assist/Complete preparation of renewal spreadsheet


• Update BenefitPoint with new plan year information (#FT employees, Validate SIC code, renew plans, confirm carriers and commission splits); collect all info and save to sharepoint for PVG


• PVG submissions (BPt spreadsheet, census, plan designs)


• Confirm/ Move current contract info to Client Master File / ImageRight


• Track and resolve client questions and issues (escalated issues should be raised to AM & AE depending on complexity)


• Assist in preparation of new and renewal proposals; partnership reports; service plans; comparisons and demonstrates creativity in presentation style.


• Prepare presentations, spreadsheets, direct bill (fee agreements), accounting discrepancies and other communications based on the needs of the internal team and clients.

Our future colleague.



We'd love to meet you if your professional track record includes these skills:

• Assignment based primarily upon the individual's minimal level of experience and production capacity to service a midsize book of business


• High school diploma or equivalent


• Demonstrated proficiency in computer applications such as Microsoft Office Suite


• Demonstrate strong organizational and project skills


• Strong communication and interpersonal skills (written and verbal)


• Act with responsiveness, urgency, and professionalism in all matters


• Prioritize work to achieve timely completion of the most critical and sensitive activities


• Respond quickly to client requests and work to provide appropriate information


• Accept accountability for the quality of work

These additional qualifications are a plus, but not required to apply:

• Appropriate insurance license


• Five years of industry specific experience


• LOB designations


• College or advanced degree

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.



Valuable benefits.



We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.


Some benefits included in this role are:

• Generous time off, including personal and volunteering


• Tuition reimbursement and professional development opportunities


• Hybrid Work


• Charitable contribution match programs


• Stock purchase opportunities

To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/


For information on careers visit: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw


Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.linkedin.com/company/mcgriff


• https://www.linkedin.com/company/marsh-mclennan-agency


• https://www.instagram.com/lifeatmma/


• https://www.facebook.com/LifeatMMA


• https://twitter.com/marsh_mma

Who you are is who we are.



We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.



Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.



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