Job Description:
Location: Bartlesville, OK
Salary: $30.00 USD Hourly - $32.00 USD Hourly
Description:
Job Title: HR Analyst
Location: Bartlesville, OK
Duration: 6+ Months
Key Responsibilities:
- Use systems, knowledge resources and other reference materials to assist in resolving questions and/or requests
- Clearly communicate HR objectives, policies, procedures, and government regulations
- Review and resolve or assign questions and/or requests from a variety of sources including phone, web or chat in accordance to service levels
- Responsible for proper handling of inquiries, including research, resolution, and maintaining detailed ticket descriptions, escalating issues accordingly and keeping a consistent channel of communication open with customer(s) and other HR team members during escalations
- Gain in-depth knowledge of software, systems, applications, policies, processes, and procedures used and supported within Human Resources
- Work as a team member focusing on the customer experience, providing outstanding customer support
- Recommend or suggest methods to simplify and enhance processes, procedures, and technologies
- Appropriately disseminate and manage access to sensitive data in a confidential manner consistent with federal regulations and Phillips 66 policy compliance
- Assist with the implementation of programs, policies, and services provided by the Company by acting as the customer's first line of contact
- Create and review knowledge article content
Contact: mkhan02@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
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