Client Impact Administration, Officer at State Street in Boston, Massachusetts

Job Description:

This role will include strategic, operational, project and administrative responsibilities to support the Client Impact organization. In this role you'll have the opportunity to be a strategic thought partner with high-level of exposure and interaction with the global head of Client Impact and leadership team. You'll help support and execute the Client Impact organizational management strategies which cover: defining and tracking measures against priorities, culture initiatives, establishing communication and events for employees, aligning leadership priorities and more. You will build a deep understanding of each function's business model, play a key role in driving strategic horizontal initiatives, and deliver on strategic goals in an ever evolving organization. This is a business critical role as the Division continues to deepen its impact, prioritize its employees, and ensure alignment across corporate and business partners.

Responsibilities & Tasks Include:

• Assist in the analysis, decision-making, communication, and tracking of key projects and initiatives


• Lead the integration of employee engagement and culture initiatives to drive progress and measure impact to business outcomes


• Develop and support ongoing communications with employees; Town Halls, Office Hours, Viva Engage, MS Teams, etc.


• Engage in "quick hit" deliverables for senior leadership


• Distill complex information down into clear, actionable insights for senior management


• Manage prioritization of cross-functional projects and initiatives to ensure continued focus on Client Impact strategy


• Support various adhoc corporate requests from partners


• Support development of executive reporting / presentations for various forums and audiences


• Manage Client Impact Leadership team calendar, capturing key milestones and internal and external forums


• Coordinate Client Impact Leadership Agenda - including key topics/presenters and materials on bi-weekly basis

• Three years professional experience, including in a large, global financial services firm


• Be able to pivot with a moment's notice


• Use data to inform priorities and outline gaps to performance


• Strategic; ability to connect the dots and initiate ideas to problem-solve


• Ability to see a project through inception to BAU; measuring, communicating and ensuring high-levels of adoption


• You are looking to be challenged and grow your executive presence; frequent presentations in front of leadership, being asked for your opinion, and using influence to guide decision making


• Technically proficient/advanced at excel and PowerPoint - ability to synthesize large amounts of data into persuasive story-telling


• Care deeply about making this a better place to work; you want to solve for employee challenges


• Analytical, comfortable navigating data and working in ambiguity


• Strong writer and see the importance of crafting narratives that simplify our work

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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