Sleep Navigator - Fulltime - Days at Wellstar Health Systems in Marietta, Georgia
Posted in Other 3 days ago.
Job Description:
Facility: Windy Hill Hospital
The Sleep Navigator is a clinical liaison role requiring strong organizational, communication, and problem-solving skills. You will coordinate care for sleep-disordered patients, working closely with physicians and the Sleep Center team to ensure a seamless patient experience from referral through treatment.
Core Responsibilities:
Patient Coordination:
- Receive referrals, schedule follow-ups, and ensure all diagnostic tests are completed.
- Contact patients for missed appointments and assist with barriers such as insurance, transportation, and language.
- Serve as a liaison between patients and physicians, ensuring smooth communication of test results and care plans.
- Prepare result letters, schedule follow-up appointments, and update patients and physicians on care outcomes.
Collaboration & Support:
- Work with the Sleep Medicine team to coordinate patient care and improve outcomes.
- Use evidence-based practices to maintain best practices in sleep medicine.
- Assist in patient education and help develop educational materials in collaboration with the Marketing Department.
Information Management & Performance Improvement:
- Maintain patient records and ensure timely communication of information to relevant staff.
- Participate in performance improvement initiatives to optimize care quality and efficiency.
Customer Service & Engagement:
- Address patient, staff, and physician satisfaction by identifying areas for improvement and creating action plans.
- Assist in team building and staff education to support a positive working environment.
Required Qualifications:
Education:
- Associate's Degree in Sleep Technology or related field required.
Licenses & Certifications:
- Certified Clinical Sleep Health (CCSH) required.
- Registered Polysomnographer or Registered Sleep Technologist required.
- Basic Life Support (BLS) from American Heart Association required.
Experience:
- Minimum of 4 years of clinical experience in sleep medicine in an AASM-accredited facility.
Required Skills:
- Strong organizational, communication, and critical thinking skills.
- Ability to work independently and manage multiple tasks.
- Knowledge of sleep disorder diagnosis, treatment, and patient care management.
- Commitment to patient and staff education and a collaborative team approach.
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