Offline File Resolution Clerk at CDS GLOBAL in Boone, Iowa
Posted in Admin - Clerical 1 day ago.
Type: Full-Time
Job Description:
SUMMARY
An offline file clerk is responsible for verifying, creating, applying, and balancing error files. They resolve issues related to these files and prepare client documents for storage.
ESSENTIAL FUNCTIONS
- Maintains confidentiality of CDS Global and its clients’ proprietary information.
- Balances all incoming transactions.
- Runs attended or unattended mode according to size.
- Analyzes error notices and corrects errors.
- Communicates with Account Team via email or phone for error resolution.
- Deletes, corrects, or re-batches incorrect orders using Serv or Serv PF systems.
- Notifies managers of finder numbers not loaded and keys numbers.
- Interacts in cooperative and professional manner, with all levels of employees, vendors and/or clients, in a team environment.
- Organizes tasks and resources to complete work and meet deadlines according to established departmental procedures.
- Follows CDS Global ergonomic and safety policies.
- Works with other departments (Depositing, etc.) when necessary.
EDUCATION AND/OR CERTIFICATION, SKILLS AND LICENSING
- High School or equivalent. Education and/or experience may be substituted for the minimum education requirement.
- Typing minimum 25 wpm with the ability to use a calculator.
- Ability to convey clear, concise information to others using verbal, written, or other appropriate communication techniques.
- Ability to analyze data and make decisions based upon specific written or verbal guidelines.
- Ability to compare data and edit information on the PC.
- Ability to work cooperatively with others.
- Ability to organize tasks and resources in such a way as to complete work in a reasonable time frame.
- Ability to react to change and remain productive.
- Intermediate PC Knowledge/Skills.
- Routinely uses electronic mail.
- Routinely creates and modifies Microsoft Excel documents, Microsoft Word documents, or related software.
- Routinely uses the Internet to find and do basic research for business purposes.
- Moves FTP files.
- Intermediate verbal and written communication skills.
- Intermediate math skills.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job.
TRAINING
March 2025 -To be determined
WORK SCHEDULE
- Monday - Friday 8am-6pm (8 hour shift within this timeframe)
WORK LOCATION
Boone Facility
SALARY
- Base wage = $14.50/hour
POSITION TYPE
- Full-time
WHAT YOU CAN EXPECT WHEN YOU JOIN CDS GLOBAL:
- Full time benefit eligible employees reimbursement up to $750 per month for qualified expenses relating to Child and Dependent Care
- Our competitive benefit packages include two options for our Medical Health Plans: High Deductible and Traditional. We also offer comprehensive Dental and Vision plans.
- In addition, we offer generous PTO, Holiday Pay, Basic/Voluntary Life and Accidental Death and Dismemberment insurance, Short & Long Term Disability, Wellness and Tuition Reimbursement Programs.
- Our 401(k)-retirement saving plan allows you to start contributing immediately to your retirement account.
- CDS Global will provide eligible employees with paid parental leave for new parents.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job.
Diverse teams achieve better results by leveraging a broad set of ideas and perspectives. Our ability to harness the ideas, experiences, and talents of CDS Global’s diverse and global workforce is integral to our continued success. We are committed to increasing diversity and strengthening our inclusive culture where all members of the CDS Global community can thrive.
Post-offer, pre-employment background check(s) conducted on qualified candidates.
EOE, including Disability/Veterans
#LI-Onsite
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