Student Success Advisor (2 Positions Available) at Miami Dade College in Miami, Florida

Job Description:

Job Title: Student Success Advisor (2 Positions Available)
Location: North Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 1006933
Job Details Job FamilyADMIN - Professional Exempt Non-Contractual (PENC)Grade14Salary$55,636 - $69,545DepartmentAcademic & Career Advisement Reports ToCampus Director, Career/Advisement Services Closing DateFebruary 28, 2025FLSA StatusExempt - Not Eligible for Overtime Compensation

First Review Date

Next Review Date

April 23, 2024

January 8 2025

Job Summary

The Student Success Advisor oversees a student caseload to provide academic guidance and holistic student support. The position is responsible for providing necessary supports and referrals to students to support enrollment, retention, and completion.

Duties & Responsibilities

• Serves as the student's main point of contact and assists all students in curating a customized academic pathway that meets their academic and career goals


• Provides personalized holistic support by assessing students' strengths and weaknesses in academic, career, and personal development and identifying factors actions to enhance academic progress


• Provides students with tools to overcome academic and personal obstacles; assists students in examining alternate pathways based on changing goals, academic progress or personal situations


• Provides students with referral(s) to necessary resources and support services


• Utilizes technology to employ caseload management approach to assigned students by developing a systematic, intentional and intrusive communication strategies with assigned students


• Manages and analyzes caseload data to support student goal attainment, monitor academic progress; generates written reports regarding their caseload progress as requested


• Assists students with academic planning and developing balanced schedules; ensures students are adhering to their academic plans


• Leads proactive outreach campaigns focusing on equitable interventions for students; contacts withdrawing students to improve retention and help inform development of retention plans


• Trains students to utilize College technology needed to support their academic success and attain academic self-sufficiency in College transactions


• Assists students with career exploration to articulate academic and career goals


• Facilitates early alert interventions in collaboration with Academic Affairs to support students and helps identify creative solutions to enhance students' overall educational experience; such as study skills, tutoring support, mental health support, and accessing resources within and outside the College


• Coordinates and facilitates financial literacy and student success workshops


• Completes all necessary professional development


• Performs other duties as assigned

Minimum Requirements

• Master's degree in psychology, counseling, social work, higher education, student personnel or other discipline deemed relevant by the college and 1 (one) year of related experience in a higher education or similar setting; or Bachelor's degree and three (3) years of related experience


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  MDC Advisor training and Coaching certification must be successfully completed within the first 90 days of employment

  
  


• All degrees must be from a regionally accredited institution


• Knowledge and understanding of College organization, goals and objectives, policies and procedures and programs


• Possess strong interpersonal and communication skills in order to work with a wide range of constituents in a diverse community


• Knowledge and understanding of academic programs, student and family supports, academic advising, career development practices and principles, and financial aid regulations


• Demonstrated proficiency of Microsoft office software, student information systems, caseload management software and other office productivity software needed to effectively complete job duties


• General knowledge of admissions and residency


• Ability to effectively present information in individual and group settings via face-to-face and remote environments


• Experience in advising in a Higher Education setting


• Knowledge of federal, state, and college EEO/AA/Diversity laws, guidelines and procedures


• Ability to understand data and make evidenced based recommendations based on relevant data


• Ability to foster a cooperative work environment


• Ability to maintain confidentiality of records and information


• Ability to travel between campuses, between buildings and to off-campus sites


• Ability to work a flexible schedule to include evening and weekend assignments


• Ability to interact in a positive manner in a multi-ethnic and multi-cultural environment with students, faculty and staff

Additional Requirements

The final candidate is to successfully complete a background screening and reference check process.

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