The Benefits Specialist will assist the Benefits Manager in handling benefit policies and compliance needs. This role will split their time between back-end administration and front-facing employee inquiries. The ideal candidate brings benefits administration experience, a strong desire for proactivity and exceptional customer service.
JOB TASKS AND RESPONSIBILITIES
Effectively assist with administering all benefits programs including but not limited to 401(k), health and welfare plans, COBRA, wellness programs and voluntary benefits.
Respond to employee questions including but not limited to plan eligibility, life event changes and wellness events.
Lead the orientation of new hires and educate current employees on benefits.
Inform employees of changes and developments related to benefits including eligibility, coverage, and provisions.
Conduct vendor and HRIS audits to ensure accuracy of benefit records.
Manage monthly benefit invoicing and reconciling to ensure accuracy of payments, track YTD spendings versus allocated budget.
Resolve billing and enrollment discrepancies with carriers, HRIS and payroll records.
Assist with ACA Reporting and year-round local, state, and federal compliance matters for health and welfare plans, including 5500 filings, Non-Discrimination testing and all other compliance related filings.
Plan and coordinate annual open enrollment processes and new employee benefits enrollment to ensure all critical tasks are completed, employee communication is timely, and deliverables are executed.
Maintain knowledge of trends, developments, and best practices in benefits administration.
Manage vendors including standing or touch-base meetings to ensure services are delivered within contractual agreements.
Complete other duties as assigned.
QUALIFICATIONS, SKILLS, AND EXPERTISE
3 - 5 years' experience in benefit administration
Bachelor's degree (B.A.) preferably in human resources management, finance, or related field, or equivalent combination of education and experience
CEBS/CBP/PHR certification or advanced training in benefits and/or leave management are great plus.
Strong knowledge of benefits-related legislation, compliance, and regulations.
Robust analytical skills including an advanced level ability in Excel.
HRIS/Benefits Systems experience preferred
Excellent oral and written communication skills
Strong project management skills.
Ability to work independently and manage multiple projects simultaneously.
Strong attention to detail and accuracy
Maintain strict confidentiality of sensitive and confidential data.