We are seeking a skilled and detail-oriented Reverse Mortgage Processor with experience in both HECM and proprietary reverse mortgage loans. The ideal candidate will manage the loan process from document gathering and pre-review to underwriting approval and closing, ensuring all documents meet regulatory and client requirements. This role is crucial in facilitating a smooth loan processing journey for our clients and maintaining excellent communication with all stakeholders.
Responsibilities
Gather initial loan file documents and conduct a thorough pre-review to ensure all borrower qualification documents are complete and accurately entered into Loan Origination System (LOS).
Manage entire loan process from application submission through closing.
Communicate proactively and professionally with loan officers, borrowers, underwriters, closers, AMCs, and title companies to ensure timely progress and document delivery.
Review, upload, organize, and label all file documentation in the loan imaging system.
Analyze critical financial documents, including credit reports, income verification, tax returns, asset documents, and payment history.
Clear loan conditions to achieve final loan approval in compliance with underwriting guidelines.
Perform a final review of loan data prior to submission to the closing department, ensuring accuracy and completeness.
Maintain confidentiality of client records, adhering strictly to privacy standards.
Handle multiple tasks under pressure and meet competing deadlines.
Demonstrate professionalism and effective collaboration within the team and across departments.
Provide strong customer service, ensuring a positive experience for both internal and external clients.
Experience
Minimum of 3 years in FHA processing with a strong preference for reverse mortgage experience.
Regulatory Knowledge: Solid understanding of regulatory compliance in mortgage lending, including TILA, RESPA, Reg B, Reg C, and other relevant guidelines.
Analytical Skills: Proficient in exercising independent judgment and problem-solving skills to handle complex situations effectively.
Organizational Abilities: Strong attention to detail with the capability to prioritize and manage a pipeline of 25-30 loans.
Technical Proficiency: Skilled in using Word, Excel, Outlook, and other relevant reverse mortgage software.
Communication Skills: Excellent verbal and written communication, ensuring professional interactions with all clients and team members.
Benefits
Competitive Salary
Career Development Opportunities
401k
Unlimited PTO
If you are a motivated Reverse Mortgage Processor who thrives in a fast-paced environment and is eager to provide exceptional service, we encourage you to apply! Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for our team.