A.P.C. Founded by Jean Touitou in 1987, A.P.C. is an authentic French label that is accessible by design, price, and outlook. Initially the label was popular for a very classic, raw denim jean, but now includes a full collection of clothing and accessories for men and women, which embodies an effortless cool.
Overview: As an A.P.C. Assistant Store Manager, you will directly support the Store Manager who oversees your store's business. You represent the brand's image in our stores. You act as a brand ambassador by demonstrating impeccable presentation and behavior as well as strong A.P.C. knowledge. You will perform with high integrity in operation, loss prevention compliance, human resources management, as well as in visual merchandising presentation. You will set the standard and be the lead example for the retail team for all operational responsibilities. You will confidently hold your team accountable for their performance and strive to coach and develop the staff to deliver results and grow as individuals.
Sales:
Ensure the achievement of assigned individual goals and store-level goals.
Serve customers according to the standard of A.P.C.'s selling ceremony.
Demonstrate expert knowledge of all products as well as A.P.C.'s history and heritage.
Ensure qualitative monitoring and updating of customer information (CRM) to retain existing customers and identify potential top-spending clients.
Conduct regular outreach via Endear following A.P.C.'s clienteling best practices.
Challenge and motivate staff to achieve daily goals using company incentives and morning meetings to keep all staff updated, focused, and energized.
Ensure the team always adheres to A.P.C.'s selling ceremony standards.
Management:
Help organize the team's daily work related to all store operations. Plan all activities in collaboration with the Store Manager.
Provide constructive feedback daily related to the team's execution of all operational tasks.
Assist the Store Manager with onboarding programs. Train and coach new associates in all areas of responsibility related to operations.
Enforce all company policies (i.e., loss prevention, performance issues, etc.) while adhering to proper procedures regarding disciplinary action.
Store Visuals:
Ensure maintenance of impeccable visual merchandising standards and store appearance.
Oversee and support in executing Visual Merchandising floor rotation and windows according to corporate schedule.
Partner with the Store Manager to drive sell-through by proposing regular action plans for displays
Train staff on the execution of all visual merchandising-related responsibilities and tasks.
Required:
5+ years retail experience
3+ years of management experience
Interpersonal, oral and written communication skills
Ability to work independently, as well as in collaboration with head office
Interpersonal oral and written communication skills
Physical Requirements:
Ability to be mobile on the sales floor for an extended period.
Ability to lift boxes (as much as 40 lbs)
Availability to work mornings/evenings, weekends, annual inventory, and holiday season.