Friedman's Home Improvement is looking for an Assistant Store Manager in Petaluma who will be responsible for leading and mentoring our Team Members, Department Heads, processes, and policies throughout the store.
FHI offers a competitive and generous benefits plan and a positive work environment. Medical, dental, and vision plan, 401 K, life insurance, paid holidays, vacations, and sick time. Generous employee discount. Family-owned atmosphere and positive culture.
Essential Duties and Responsibilities:
Available Monday through Sunday. Start times fluctuate based on the store's needs. A nine-hour shift is available anytime between 4:00 a.m. and 9:00 a.m.
Primary responsibilities are leading a team, managing the receiving of the trucks, signage, ensuring product is received and stocked, customers' orders are ready, and merchandising.
Oversees departments of 20-40 Team Members depending on the Business Channel and scope of the assignment
Key in the development of the future leaders of the organization through training Team Members in policies, SOPs, product knowledge, and other related job duties
Key in understanding the voice of the customer to elevate the organization and resolve areas of opportunity
Advanced knowledge of products, software systems, and operational procedures with the ability to coach and mentor
Ability to move throughout the floor and departments, assisting all Team Members within the store as Manager on Duty
Responsible for the opening and closing store duties
Knowledge of sales reporting, labor reports, margin erosion, and managed labor
Responsible for interviewing, hiring, and training new Team Members
Planning, assigning, and directing daily workflow within Business Channel
Performance management through review writing, rewarding and giving feedback to Team Members
Education and/Experience
Advanced education or training from college or university, with 5+ years in a retail environment or equivalent combination of education and/or experience
Minimum mid-level management background with exceptional supervisory skills
Knowledge Skill and Abilities
No previous hardware store knowledge needed
Experience with Microsoft Office (Outlook, Word, Excel)
Microsoft D365 experience is preferred
Ability to lead, develop and grow a team
Develop and maintain strong cross-functional relationships
Ability to successfully manage multiple projects and personnel in a fast-paced environment
Ability to multi-task and take on a large volume of work in a high growth environment
Excellent organizational and communication skills
Ability to follow through issues to resolution
Friedman's Home Improvement is a pillar of the community, with store locations in Santa Rosa, Petaluma, Sonoma, and Ukiah. We are a longstanding employer-of-choice with a strong philanthropic commitment to the communities we serve. As a third generation family-owned and operated business, our company culture fosters team values, provides a positive work environment, and supports work-life balance.
Friedman's Home Improvement is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.