My client is looking for a Sales Systems Training Facilitator to join the Central Sales Training and Enablement team to ensure thorough training and long-term adoption. This is an ongoing 6 month contract and can pay $60/hr. Can be hybrid out of an office in Chicago or New York preferably, or for the right fit they would potentially consider fully remote!
This individual will help lead training implementation and manage long-term system adoption. In this role, you will flex your talents in training facilitation and driving change management with our commercial teams. The ideal facilitator is technical, energetic, driven, and a self-starter with previous experience in large-scale systems implementations and adoptions, particularly with customer-facing teams. You will help manage the training experience by leading instructor-led trainings, ensuring pre-and post-work is complete, and providing long-term support and retraining, as necessary, for commercial teams.
RESPONSIBILITIES:
Manage the day-to-day implementation of a large-scale systems rollout for a dedicated team of commercial reps, including:
Creating instructor-led training events
Inviting teams to ITL and ensuring they are prepared for the event (e.g., have access to sandbox, SFDC, etc.)
Manage implementation of course curriculum, tracking participation of bout ILT and elearning
Following-up with managers about participation and attendance
Lead all instructor led training sessions for your dedicated training groups, ensuring accurate and complete training
Host ongoing office hours and follow-up training sessions, as requested and required
Gather feedback from participants and managers about the training via formal and informal methods and share with core implementation team
Review adoption metrics with the central team and look for opportunities to drive long-term tool adoption
In partnership with the central training team, support the creation of additional training materials and job aides
Work closely with regional stakeholders to address their needs and resolve requests
Ability to simplify complex concepts through stories and examples
Able to engage audiences both virtually and in person
Be open to the hustle, we are a small team with great responsibility!
Works closely with instructional designers and trainers to develop and update training curriculum.
What You'll Need
2-3 years of experience training on systems, particularly SFDC. Previous experience with sales or training sale teams a major plus
Advanced understanding of the SFDC platform and its functionality.
Ability to manage projects and deliverables within tight timelines
Experience or knowledge of learning management systems (LMS)
Ability to translate data from feedback to improvements to both content and process
Bachelor's degree in-relevant discipline.
English fluency
Experience in adult learning, training, design thinking and/or instructional design a plus
Google suite experience (Docs, Sheets, Slides)
BENEFIT OFFERINGS:
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
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