Agility Partners is looking for a Sr Product Manager for one of our banking clients. In this role you will assists in defining the vision of a strategic initiative. Works under the guidance of the Credit Modernization Product Director and Design Director to define Features for a given initiative. Collaborates with the Product Manager(s), SMEs, business segment sponsors, technology partners and UX leads to define the colleague/customer experience. Solicits requirements, facilitates workshops, and documents process flows, visuals/wireframes and acceptance criteria. Engages Legal, Risk and Compliance to obtain approval on all features. Participates in architecture and UX wire reviews to ensure features are properly defined and approved for execution.
Primary Responsibilities:
Supports Product Manager to document Features, as aligned with MMP Epics, to deliver on defined business requirements and OKRs.
Partner with Product Manager, Product Owners and SMEs to carry out business process assessments to identify business needs and priorities.
Supports Product Manager to understand business challenges and opportunities for improvement, as well as customer/colleague feedback and pain points.
Assist Product Manager with process maps and low fidelity visuals/mock-ups to illustrate business processes, systems integrations and the end-to-end colleague or customer experience
Support the facilitation of Discovery and Design Workshops, ensuring all requirements are documented in the Feature Brief
The Ideal Candidate
5+ years' experience as a Product Manager with experience in non-consumer lending (e.g., underwriting, portfolio management, closing, booking, or servicing).
Proven ability to facilitate discussions and document current/future state processes, including visualization and process mapping.
Experience with developing technology solutions on the Salesforce platform (Financial Services Cloud) preferred.