Operational Procurement Specialist  at High5 in Atlanta, Georgia

Job Description:

Operational Procurement Specialist

12 months contract

Location: Atlanta, GA (Hybrid - 90% Remote, but looking for local candidates)

We are implementing a new SAP system and are targeting a go live in late March. This role will need to be able to pivot and help with manual processes during go live and some of what those processes are may not even be identified until go live.

Required Skills and Experience:

• Proficiency in use of SAP ERP system to investigate, problem solve, and report

Position Responsibilities may include, but not limited to:

• Manage and resolve issues related to the setup and configuration of SAP systems during the onboarding process.
• Troubleshooting problems to meet specific business requirements and ensuring smooth integration with other enterprise systems.

Position Summary:

The Operational Procurement Specialist monitors our Parts order-to-pay process to ensure suppliers are compliant in confirming orders, shipping orders and providing advance ship information including carrier & tracking numbers timely. OPS will execute daily processes, perform reporting analysis and interact with CCP suppliers to ensure timely delivery of service parts orders into distribution center and directly to customers. The OPS role is also responsible for identifying supply risk and coordinating use of known secondary suppliers to mitigate supply disruptions and or coordinating activities that assist in development/identification of new supplier relationships. The OPS professionally/diplomatically pressures suppliers on process adherence and execution of orders.

Required Skills and Experience:

• Minimum Education: Assoc. degree Supply Chain, Business, Economics, Engineering
• Preferred Education: Bachelor's degree Supply Chain, Business, Economics, Eng.
• 3-5 years general procurement experience in industrial, MRO, service parts enviro
• Proficiency in us of MS Office Suite - Excel, Word, Outlook
• Capability to learn, use, modify & improve existing & new reports/analysis tools
• Proficiency in use of basic ERP systems to investigate, problem solve & report
• Capability to learn, use, modify and improve existing & new reports/analysis tools
• Ability to prioritize multiple concurrent information requests with disciplined adjudication
• Strong customer service focus and disciplined/concise communication / follow up skills
• Commitment to follow defined processes and procedures, recommending improvements
• Willingness and ability to adapt to changing priorities
• Ability to influence supplier partners for adherence to defined process and policy
• Demonstrated attention to detail

Preferred Skills and Experience:

• Bachelor's Degree in related field of study
• Procurement Credentials: C.P.M, CPSM, APICS
• 5+ Years procurement and/or parts management experience
• 2+ Years of previous Field Service Network or Parts Distribution experience

Position Responsibilities may include, but not limited to:

• Monitors open orders to adjudicate missing/outdated confirmation, ship date expectation, shipment tracking and other pertinent order information.
• Identifies opportunities to place supplemental purchase orders w/ secondary suppliers to adjudicate customer back orders.
• Identifies alternate service parts sources to meet needs of field service teams.
• Coordinates/Executes supplemental ordering as necessary to meet field service needs.
• Interacts with suppliers daily to ensure order data is updated in systems appropriately.
• Assists in training suppliers on provided systems maintenance routines and may help suppliers enter information as necessary.
• Investigates/adjudicates critical part outage recovery support for emergency and urgent calls including tracking part shipments.
• Responds to customer service inquiries to provide parts delivery information.
• Assists 3PL in adjudicating receiving transaction & inventory count reconciliation.
• Other projects or duties may be assigned by manager or team members.

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