We are seeking a versatile and dynamic individual to fill a hybrid role as a Hospitality Associate and Mobile Associate, providing exceptional support across multiple client sites. In this role, you will spend 3 days per week (24 hours) at one designated location and the other 2 days (16 hours) as a Mobile Associate, providing vital support to additional sites.
Key Responsibilities:
Mail Services
Execute daily mail runs, ensuring timely delivery to meet office needs.
Log and track incoming accountable packages using inbound tracking software.
Process outgoing USPS, FedEx, UPS, and other accountable shipments within business hours.
Prepare monthly outgoing mail usage reports categorized by cost codes.
Maintain an adequate stock of outgoing shipping supplies.
Manage and track pouch shipments, ensuring accuracy and timely delivery.
Coordinate with third-party vendors for messenger services and external delivery needs.
Print/Reprographics
Provide high-quality black-and-white and color copying, printing, and scanning services.
Offer finishing services, such as binding and document preparation.
Perform quality control checks on all materials before client delivery.
Replenish paper stock in copy rooms and printers to ensure readiness.
Conduct daily checks on equipment to ensure proper function and place service calls when needed.
Coordinate overflow production and manage scanning services, including indexing and bookmarking.
Support off-site requests for printing and document services.
Hospitality Services
Oversee food/snack delivery, conference room setup, and pantry maintenance.
Handle the setup and breakdown of events, including brewing coffee, loading and emptying dishwashers, and restocking conference rooms.
Keep kitchens and break rooms tidy and fully stocked.
Reception Services (Backup)
Monitor the reception desk, greet guests, and direct them to the correct locations.
Answer and route internal/external calls efficiently.
Manage visitor access, including creating temporary badges and parking validation.
Maintain beverage stations and office phone lists, and manage car reservations.
Assist with emergency communications and coordinate with security as necessary.
Facilities Support
Maintain office desks and work areas, arranging for services or repairs as needed.
Conduct service assessments and work with external vendors for necessary repairs.
Assist with signage and furniture setup for events or employees.
Manage furniture inventory, including barcoding and regular stocktaking.
Coordinate office moves, including arranging furniture and personal items for new or existing employees.
Work closely with building management to address and resolve any maintenance issues.
Supply Services
Manage office supply inventory, ensuring that general-use supplies are stocked and accessible.
Order and distribute supplies for various hubs, ensuring seamless operations.
Process special orders using company-preferred vendors, ensuring all needs are met promptly.
Why Join Us?
This hybrid role offers a unique opportunity to be part of a dynamic team, contributing to the smooth operation of various client sites while enjoying the variety and flexibility of working in both hospitality and support services. Join us to play a key role in delivering high-quality service and maintaining an exceptional office environment!