This is a full-time on-site role for a Call Transfer Representative at MortgageUSA in Troy, MI. The Call Transfer Representative will be responsible for transferring calls between departments, providing excellent customer service, and ensuring efficient communication within the organization.
Qualifications
Excellent communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Attention to detail and problem-solving skills
Experience in customer service or call center roles
Knowledge of mortgage industry terminology is a plus