We are an officially Certified Top 15 TikTok Shop Partner, specializing in services for TikTok Shop sellers. From LIVE shopping (livestreaming) and short-form video production to shop ads management and affiliate marketing, we help our clients thrive on TikTok. Our team includes a talented roster of LIVE Shopping Hosts who go live to drive sales and engagement for our clients.
We're now looking to hire a LIVE Operator to join our Nashville-based team and play a critical role in ensuring the success of our clients' livestreams. If you're passionate about TikTok, shopping, and delivering results, we want to hear from you!
As a LIVE Operator, you'll work closely with our LIVE Manager, LIVE Shopping Hosts, and clients to ensure our livestreams are engaging, effective, and high-performing. Your responsibilities will include:
- Real-Time Support: Assist the host during live shopping sessions by managing flash deals, giveaways, and other promotions.
- Live Analysis & Action: Monitor and analyze real-time data to optimize the livestream experience and make quick adjustments to improve engagement and GMV (Gross Merchandise Value).
- Post-Live Analytics: Input and analyze engagement and sales data into internal and client facing dashboards. Give constructive feedback for the host and debrief with LIVE Manager
- Strategic Collaboration: Collab with management, hosts, and clients to strategize and enhance livestream performance.
- Product Expertise: Develop an in-depth understanding of client products to effectively support livestreams.
The ideal candidate is a TikTok enthusiast who loves shopping on TikTok Shop and has a passion for creating exceptional customer experiences.
Required Skills & Qualifications:
- Familiarity with TikTok and an understanding of TikTok Shop as a user, affiliate, or seller.
- Strong written and verbal communication skills.
- A laptop for work use.
- Ability to commit to a set schedule (1 PM - 10 PM, 5 days a week, including weekends).
Preferred Qualifications:
- Experience with TikTok Shop or operating livestreams.
- Data entry skills.
- Analytical thinking
- Knowledge of Google Sheets
Why Join Us?
- $14/hour, with eligibility for performance-based bonuses.
- Paid parking at our downtown Nashville location in The Gulch.
- Work with a collaborative, passionate team in an exciting, fast-paced industry.
How to Apply:
Ready to be part of the TikTok Shop revolution? Submit your application today for an in-person interview!