A niche lifestyle management company in Manhattan is looking for someone exceptional to head up and manage their lifestyle services.
About the Role
The NYC office in New York is looking to hire an office lead. This role will be heavy on typical day to day high level EA / PA work, plus events, luxury travel management, client communication and internal Management.
Responsibilities
Prioritizing and allocating the day's jobs across the team
Team management and training
Monitoring and checking all jobs and requests throughout the day and executing these
Developing client usage through excellently executed proactive ideas
Managing and executing all high level requests, and larger projects such as travel itineraries and events
Resolving client mistakes or issues
Researching new vendors and suppliers, meeting them as required
Qualifications
Have a proven track record and several years senior experience in a relevant industry, preferably luxury travel or high-end destination events
Required Skills
Have an excellent eye for detail and ability to deliver exceptional service
An understanding of UHNW families and the service levels required
An in depth knowledge of NYC and excellent contacts
Management experience and positive management style
Preferred Skills
Motivated and hard working
Strong logistical planners
An 'above and beyond' attitude
Excellent communication skills
A positive management style
US Resident (potentially UK resident if open to long term relocation)
Overview
Start Date - ASAP
Hours - M-F, 9am - 6pm, some weekend work
Holiday - 20 days / + 8 Federal
Salary: DOE
Bonus: KPI Bonus of up to 15% a year / Revenue Bonus 10% of revenue over target