Location: Dallas, Texas/Miramar, Florida (Accepting local candidates only)
The Senior Quality Assurance Analyst job is responsible for the overall quality of systems and technology that are released into ETP's production environment. The scope of this role includes the comprehensive aspects of quality including testing documentation, planning and execution of testing, testing validation, and obtaining approval using both manual processes and automated tools that are available in the Client's environment.
In their role, Quality Assurance is responsible for ensuring the product meets business requirements and overall business objectives by tracking and reporting quality assurance metrics such as defects, defect counts, test results and test status, as well as documenting problems and communicating the issue to development staff to assist in their resolution
Primary Responsibilities • Serve in a team leader capacity with large-scale platform testing (SAP, JDA, etc.) • Lead the implementation, build-out, or expansion of automated testing tools • Coordinate and schedule testing programs with project and program teams • Reporting testing outcomes to project stakeholders • Coordinating the work of 3rd party Quality Assurance teams • Perform quality and testing audits across the various IT functions to ensure quality and testing standards, procedures and methodologies are being followed properly and consistently • Identify, recommend, and implement process improvement opportunities for client quality assurance programs • Review 3rd party testing programs to ensure quality and compliance standards with client practices • Understand various programming languages (ABAP, Java, C#, Perl, Python, etc.) and deployment tools such as Turnover, QGM/Solution Manager, as well as DevOps and CI/CD practices • Identify test data requirements and work with other teams as needed to create and maintain test data • Execute tests, both manual and automated, including documentation of test results and defects, assist in defect troubleshooting and resolution
Additional Primary Responsibilities • Assist in the implementation and maintenance of software testing tools • Create, run, and maintain reports to measure and track testing metrics • Participate in test automation, including framework design, script development and maintenance • Stay up-to-date on software application testing tools and QA best practices • Deliver quality and testing process training to IT staff and project teams • Perform quality and testing audits across the various IT functions to ensure quality and testing standards, procedures and methodologies are being followed properly and consistently • Coach others, mentor peers to help them build capabilities • Improve the efficiency of QA team, mitigate team conflicts and communication problems • Motivate team members to work collaboratively and effectively • Plan and document succession planning within scope of responsibility • Report HP ALM QA metrics and testing status to project and application team members • Support integration testing cycles through performing test scripts, coaching SAP super users and possible defect resolution
Minimum Qualifications • Bachelor's Degree (computer science, information systems, business administration or other industry related curriculum) or combination of education and equivalent experience • 4 plus years serving as a Quality Assurance Analyst or business analyst • 2 plus years experience with QA Testing tools such as Talend Data Quality, QuerySurge, Informatica, IBM InfoShere or similar Data Services QA testing tools • 4 plus years strong SQL skills • Understanding of cloud technologies like Azure or AWS • Experience in Microfocus ALM or Microsoft TFS or Version One management tools • Understanding of Application Programming Interface (API) along with mutli-system integrations • 4 plus years experience in testing Data Warehouse technologies, Tableau and Business Objects reporting tools • Strong team player with willingness to collaborate • Strong analytical and problem-solving skills • Strong capability to execute tasks with quality • Proficient oral and written communication skills • Good time management skills (i.e. works efficiently) • Strong attention to detail • Strong decision-making skills • Experience executing a testing with large-scale platforms (SAP, JDA, etc.) • Experience working with automated testing tools • Experience coordinating and scheduling testing teams • Expertise with software application test planning, execution and related testing tools • Experience working with testing teams that are located offshore • Ability to demonstrate Agile delivery values
Preferred Qualifications • Masters Degree • Experience executing a testing with large-scale platforms (SAP, JDA, etc.) • Experience with automated testing tools • Experience coordinating and scheduling testing teams • Experience working with testing teams that are located offshore • Experience evaluating and improving QA practices and processes • Experience interacting with Business team members during a testing program • Experience working with third-party Quality Assurance teams • Experience executing the regression and performance testing for packaged releases on a defined scheduled timeline coordinating the scheduling and resources • Experience coordinating and scheduling testing teams • Experience working with testing teams that are located offshore • Experience evaluating and improving QA practices and processes • Experience interacting and leading Business team members during a testing program • Experience working with, and directing, third-party Quality Assurance teams