We have an exciting opportunity for a Global Program Manager with the top leading multimedia and creative software company in the world using cutting-edge tools and technologies, including industry-leading AI and creative software, empower millions of users to achieve their creative and business goals.
Adobe is growing and scaling its Cloud Marketplaces program with Cloud Tech Partners such as Microsoft and AWS.
We are looking for a dedicated Global Program Manager for GTM Programs, who excels at implementing programs and standard processes using technology and data to impact business decisions. This role is essential in generating new revenue through Marketplaces Procurement. You will collaborate with Sales and Partner Managers on pipeline activities, use Excel, CRM, and PowerBI for reporting and analytics, and work with back operations teams to magnificently implement key projects.
Responsibilities:
Operation
Become an authority on Cloud Marketplaces Procurement Program and act as Marketplace advisor and SME
Partner with collaborators to gather approval on requests, offer assistance with deal structure inquiries, and ensure transactions adhere to Adobe's requirements and operational guidelines
Communicate regularly with sales teams to ensure consistent application of processes and policies
Monitor submission for opportunities to be evaluated for marketplace transactions.
Email Sales account teams and Partner Managers with approval decisions on opportunities requesting Marketplace procurement
Review Marketplaces pipeline, update CRM with deals identified as having Enterprise agreements, and clean SFDC data for PowerBI dashboard
Project Management
Implement project plans, improvements, and business process queries on Salesforce.com and associated apps
Track progress and follow up to completion of product listings on Cloud Marketplaces
Prepare communications to sales and management, draft recurring newsletters on deal status, and highlight resources
Engage with Credit Team to monitor Azure Marketplace private offers and request new private offers as needed
Monitor contract end dates and lead private offers accordingly
Business Analysis
Develop expertise on AWS and Microsoft Cloud Marketplace for growth. Evaluate how Marketplaces procurement can cultivate partnership engagement for Building and Co-Sell possibilities, progressing deals, and pinpointing vital success factors according to region, segment, and customer type
Evaluate key trends, correlations, and causal data to inform go-to-market strategies and implementation with Cloud partnerships. Aid our sales leaders in improving Adobe's partnership opportunities with Cloud Partners
Collaborate with Adobe's Sales Operations team to collect sales and customer data, generate CRM reports for strategic analysis, and evaluate email campaign success by analyzing deal progression and engagement metrics
Use v-lookups for account matching and upload accounts for specific tagging
Monitor SFDC data hygiene for pipeline progress
General Team Support
Lead new hires' additions to team distribution lists, recurring meetings, system accounts, and access to Microsoft Teams
Monitor Outlook mailbox and redirect inquiries to the appropriate teams
Govern and curate sales collateral and enablement on internal portals
Maintain team organization slides
Liaise between external content design vendors and Adobe on presentation slides
Experience Level
Shown business analysis with Excel reporting, enterprise systems such as ERP, or experience with Salesforce & CRM reporting and Power BI
Detailing, implementing tasks, and following through to completion in project management
Strong working knowledge of Microsoft 365, including Microsoft Teams or Slack
Proven ability to work effectively with cross-functional teams.
Skills and Experience:
Bachelor's degree or equivalent work experience in a related field.
Required skills
Proficiency in Excel and v-lookups
Experience with CRM, Outlook, Teams, Slack, or similar enterprise systems and tools