YWCA Greater Cincinnati focuses its mission on eliminating racism, empowering women, and promoting peace, freedom, dignity, and justice for all. YWCA is looking for a dynamic, organized and people-focused candidate to join the People Operations team as the Director of People Operations. This position provides management, leadership and support to the Human Resources, Operations, IT and Training functions. Interested applicants should send a cover letter detailing relevant experience along with their resume to Alex Kuhns, Chief Operating Officer, at akuhns@ywcacin.org.
PRINCIPAL DUTIES & RESPONSIBILITIES
Operations/Human Resources
Assists the Chief Operating Officer with various HR functions including but not limited to job postings, applicant intake, new hire onboarding, coordinating and leading orientation, staff check-ins, exit interviews, etc.
Manage employee relations processes and procedures including but not limited to corrective action, FMLA, Workers' Comp, etc.
Maintain up to date knowledge on employment law and labor relations policies.
Manages benefits administration for the agency; leads the annual open enrollment and benefits fair process
Manage Staff Engagement initiatives by leading the staff-driven committee, assist in coordinating staff events, campaigns and wellness activities
Operations/IT initiatives and projects including tech equipment deployment
Performs HRIS data entry, personnel file maintenance and updates employee records
Maintains confidential personnel files and personnel actions
Assists with administrative tasks including correspondence, reports and database entry
Assists employees with basic interpretation of HR policies and procedures
Reconcile monthly billing/invoicing for People Operations department.
Advocate for staff concerns and needs.
Consult with Chief Operating Officer on strategic planning and related initiatives
Reception/FrontDesk
Manages reception function with oversight and support
Supervise & train staff who execute the reception function
Training
Oversee Training Committee and project plan
Receive/track monthly staff training logs in HRIS system for reporting requirements
Maintain and distribute monthly training calendar regularly
Monitor and triage correspondence via the training email
Assist in training registration when requested
Manage Continued Education process
Other duties as needed or assigned by the Chief Operating Officer
Key Relationships
Interacts with Chief Operating Officer and all other agency staff
QUALIFICATIONS:
Education/Experience
A Bachelor's degree is required. At least five years of Human Resources/Benefits Administration related experience. Demonstrates commitment to the YWCA and its mission of the empowerment of women and elimination of racism.
Licenses/Credentials/Certifications
SHRM certification preferred
Skills/Specialized Knowledge/Abilities
Able to exhibit a high level of confidentiality
Proficient in MS office with expertise in Microsoft Word, Outlook, Excel & PowerPoint
Proficiency in document creation and creative design
Previous HR experience required
Proficient in benefits administration
Excellent facilitation and presentation skills
Ability to improve efficiency; possesses great organizational skills
Political and social sensitivity
Ability to multi-task and work independently
Excellent written and verbal communication skills
Ability to work with individuals across the spectrum of gender, race, religion, ethnicity, national origin, sexual orientationand socioeconomic background
Ability to maintain confidentiality within the guidelines of YWCA confidentiality policy and procedure, particularly as it relates to personnel and client issues.
WORKING CONDITIONS:
Working Hours/Environment
The YWCA Greater Cincinnati provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position is full time at 37.5 hours per week in a hybrid setting. The main office is located at 898 Walnut Street, Cincinnati, OH 45202. Travel to various work sites is expected based on business needs or requests
Salary range of $75,000 - $85,000
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location: Hybrid remote in Cincinnati, OH 45202