Job Description:
Korn Ferry Military has partnered with our client on their search for a Field Service Specialist in Washington DC. This is a higher-travel role (approximately 20% regional, overnight.) Electrical/Electronics background required. Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.) Strong Mechanical knowledge highly beneficial, as a multi-craft Ramsey Test will be administered! * U.S. military experience is highly preferred. * Compensation: $73,000-80,000 + Overtime (pays at 1.5x hourly rate); Vehicle Allowance + $5,000 sign-on bonus Travel: 20% overnight regional travel.
What You Will Do :
Be an integral part of company's customer-focused business model - Strong Customer Service Skills will be required.
Deliver exemplary customer service to customers in the field
Become proficient in servicing all company systems while following field service procedures
Troubleshoot and repair commercial system installations
Coordinate with on-site contractors and facility managers to ensure proper system installation
Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
Work independently from your home office to accommodate needs and priorities of customers
Education and Work Experience
Skilled Technician with an Electrical or Electronic background. Electronic fundamentals are a MUST.
2 or 4 year college degree, technical school degree, or related experience
Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)
A multi-craft Ramsey Test (technical test) will be required (covers Mechanical knowledge as well.)
Title : Field Service Specialist
Locations : Washington DC
Job ID # : 510643780
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