Our client is seeking a dynamic and experienced Salesforce Development Manager to lead and manage both software development (4 people) and IT infrastructure functions (1 person) within their organization. This role requires a hands-on leader with a strong background in Salesforce development capable of overseeing a small but impactful team. The ideal candidate will bring expertise in Salesforce platform development, web applications, and warehouse management systems, while also managing IT operations. This role is a hybrid model in Vancouver, Washington.
Responsibilities
Team Leadership:
Lead a four-person development team, fostering collaboration, innovation, and professional growth.
Manage and support a small IT infrastructure team, ensuring reliable and secure systems.
Align team efforts with organizational goals and ensure delivery of high-quality work.
Oversee hiring, training, and performance evaluations to build a high-performing IT department.
Salesforce Development:
Guide and mentor the Salesforce development team, providing technical leadership and support.
Oversee the design, architecture, and deployment of Salesforce Sales Cloud and custom applications.
Collaborate with stakeholders to gather requirements and translate them into effective solutions.
Stay updated on Salesforce features, recommending tools and processes to optimize performance and scalability.
IT Infrastructure Oversight:
Supervise IT operations, including PCs, servers, networks, security protocols, and telephony systems.
Ensure robust support processes and maintain high levels of customer satisfaction.
Monitor and enhance system reliability, security, and performance.
Strategic Planning and Execution:
Contribute to annual budgeting processes, ensuring alignment with financial targets.
Manage vendor relationships, including selection, contract oversight, and performance evaluation.
Ensure compliance with industry standards and internal policies.
Qualifications
6+ years of software development experience, with 3+ years managing teams.
Proficiency in Salesforce development (Apex or similar languages) and architecture.
Experience with web applications, warehouse management systems, and IT infrastructure.
Strong project management skills; PMP certification is a plus.
Technical aptitude with the ability to bridge business and technical needs.
Exceptional problem-solving, organizational, and communication skills.
Familiarity with healthcare systems is a bonus but not required.