Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.
Review and adjust system settings for proper visibility and security.
Manage sandboxes.
Manage deployments using Gearset.
Perform administrative tasks such as user provisioning, page layouts, flows, maintenance or creation of custom objects, custom fields, validations, workflows, e-mail template, data-loads, etc.
Maintain an excellent quality standard for projects delivered to customers.
Support training to new and existing employees on how to use system functionality. • Assist in duplicate and dirty data management, as well as, cleaning up unused fields, reports, and dashboards.
Proactively gather feedback from users. Manage system changes without interruption to the user.
Required Knowledge, Skills & Abilities:
Certified Salesforce Administrator
Has knowledge of Salesforce and object-oriented approaches in designing, coding, testing and debugging programs
Proven ability to analyze, design, and optimize business processes via technology and integration
Strong functional understanding of object-oriented databases and systems
Sound analytical skills with the ability to successfully troubleshoot and problem solve
Ability to develop requirements for applications based on user input and needs.
Ability to learn quickly, contribute to a team effort and work on multiple, time-critical projects simultaneously
Logical, process-oriented thinker with a natural sense of urgency
Strong problem solving, priority setting, multi-tasking, analytical and collaboration skills
Ability to assist in the development of Lightning Web Components.
Preferred Knowledge, Skills & Abilities:
Ability to perform backend data integration such as HTTP, Web Services
Ability to implement Conga Composer Document Generation Solutions
Certification as a Salesforce Platform Developer
Proficient in SOQL, SOSL, Visualforce/APEX, Unit Test Development, JSON and XML
Development experience with Sales Cloud, as well as Community Cloud and SSO