Job Title: Application Administration - System Administrator II
Qualifications: • Excellent academic achievement and experience equivalent to a four-year college degree in Computer Science, Electronics
or a Cisco Collaberation related field.
Strong working knowledge of A/V, Video Conferencing, Networking, and Unified Collaboration System Technologies • Requires analytical and technical skill to troubleshoot equipment, diagnose, and resolve issues.
Possess the mentality to provide "white-glove" level service by telephone, email, and in person.
Basic understanding of VMWare and virtualization technology
Experience with Cisco Unified Communications Manager 11.x or above
Basic understanding in layer 2 and 3 Cisco route/switch technologies
Proficiency in common office productivity software such as Microsoft Office, Lucid Charts, and Service Now
Must be organized, and work within a team environment, capable of earning trust from all levels of management and
present a professional image.
Must be flexible to meet emergency deadlines that may fall outside of normal work hours, and must be a good crisis
manager and work well under pressure. • Must possess elite time management skills to support a large capacity of users. • Motivated self-starter that requires minimal direction and is able to prioritize and organize their workload
Dependable and responsible contributor committed to excellence, capable of learning new products and technologies.
Abilities preferred • CCNA or higher Route Switch and/or Collaboration Understanding of WAN/LAN Topologies Basic Wireless Protocols, and