Commercial Lines Account Manager at The Agency in Austin, Texas

Job Description:

Our client is a well-established, Texas-based boutique insurance agency with over 15 years of experience providing tailored solutions to their clients. They are seeking a skilled Commercial Lines Account Manager to join their team. The ideal candidate will have a deep understanding of commercial lines and a passion for client relationship management. With a flexible hybrid work schedule, this is a fantastic opportunity to be part of a collaborative team in a supportive and growth-oriented environment.

Job Overview:

As a Commercial Lines Account Manager, you will be responsible for managing and servicing a portfolio of commercial insurance accounts. This includes working closely with clients to assess their needs, providing tailored insurance solutions, and ensuring timely and accurate service. The position offers a flexible hybrid schedule, allowing you to work remotely for up to three days a week.

Key Responsibilities:

• Manage and service a diverse portfolio of commercial insurance accounts, including renewals, endorsements, and new business.
• Develop and maintain strong client relationships by offering exceptional customer service and proactive communication.
• Provide insurance advice and guidance to clients to ensure comprehensive coverage.
• Review and assess client needs, risk exposures, and opportunities for coverage improvements.
• Prepare and present proposals, and assist clients in selecting appropriate coverage.
• Coordinate with insurance carriers to obtain quotes, resolve claims, and handle policy changes.
• Ensure timely processing of all documentation and premium payments.
• Stay current on industry trends, products, and regulations.
• Collaborate with internal teams to deliver superior client service and maintain high levels of client satisfaction.

Qualifications:

• Minimum of 2-5 years of experience in commercial lines account management or a similar role within the insurance industry.
• In-depth knowledge of commercial insurance products, underwriting processes, and industry regulations.
• Strong communication and interpersonal skills to build and maintain client relationships.
• Ability to analyze client needs and provide tailored solutions.
• Detail-oriented, organized, and able to handle multiple priorities.
• Texas Insurance License (Property & Casualty) required.
• Knowledge of agency management systems and Microsoft Office Suite.
• Ability to work independently as well as in a team-oriented environment.

Compensation & Benefits:

• Competitive salary based on experience.
• Flexible hybrid work schedule (up to 3 days working remotely per week).
• 401(k) with employer contribution.
• Paid time off and holiday benefits.
• Ongoing training and professional development opportunities.

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