Estate Manager for HNW Family at Pocketbook Agency in Los Angeles, California

Posted in Other about 17 hours ago.

Type: full-time





Job Description:

#1853

A high-net-worth family is seeking an experienced Estate Manager to oversee the operations of their primary residence in Holmby Hills (16,000 sq ft) and 2 additional rental properties in Brentwood. This role requires a hands-on, detail-oriented professional to act as the "COO of the house," ensuring the home operates smoothly and efficiently. The ideal candidate is proactive, an over-communicator, and capable of managing household staff, vendors, and property upkeep with a solution-oriented approach. This is a true Estate Manager role, with some flexibility to support personal assistant tasks as needed. This role will work inside the home office Monday-Friday from 9am-5pm.

Responsibilities

Estate Operations Management
  • Oversee daily operations of the main home in Holmby Hills.
  • Act as a liaison between the family and vendors, contractors, and household staff.
  • Ensure proactive maintenance of property features, including gym equipment, plumbing, and technology.
  • Manage renovations and repairs, collaborating with the contractor to gain a full understanding of the home's needs.
  • Develop and maintain a comprehensive house manual for operational consistency.

Vendor and Staff Management
  • Supervise a steady stream of vendors and contractors, ensuring quality control and adherence to schedules.
  • Collaborate with housekeeping staff (currently two housekeepers) to improve workflow and performance.
  • Coordinate with the family on financial decisions, emphasizing collaboration and cost-effective solutions.

Proactive Maintenance and Problem-Solving
  • Anticipate potential issues and address them before they escalate.
  • Handle minor tasks independently, such as setting up printers or troubleshooting basic issues, without relying on external service providers.

Secondary Responsibilities
  • Assist with preparations for leasing an additional property, including coordinating photoshoots, staging, and working with leasing agents.
  • Provide occasional support for personal errands or assistant tasks, as needed.

Qualifications
  • Proven experience managing large estates for high-net-worth individuals, including hands-on involvement and managerial oversight.
  • Expertise in household systems, renovations, and vendor management.
  • Strong leadership and organizational skills, with a track record of managing household staff effectively.
  • Detail-oriented and highly proactive, with the ability to anticipate needs and solve problems independently.
  • Excellent communication skills; comfortable being the "wall" between the principals and the household.
  • Experience in creating a house manual.
  • Ability to create and maintain comprehensive manuals and procedures.
  • Familiarity with budgeting and cost management.
  • Flexible and collaborative approach to supporting the family's needs.

Additional Details
  • The family values someone who is both managerial and hands-on, with a strong sense of ownership over their role.
  • Candidate must align with the family's preference for self-sufficiency and resourcefulness (e.g., handle simple tasks without outsourcing unnecessarily).
  • The role includes a mix of routine estate management and special projects

Salary: $175,000
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