Broker Trainee Program at a Leading Financial Corporation
About the Opportunity
We are excited to announce a big opportunity as we have won the RFP to be the exclusive vendor working on a major hiring initiative for a large financial corporation based in Charlotte! This program mirrors the successful model we implemented with Wells Fargo, where candidates will be paid while preparing for their SIE, Series 7, and Series 63 exams.
This is a 14-week program. Upon passing these exams, candidates will transition into the role of Broker Trainee for 90 days. After successfully completing the program, candidates will have the opportunity to interview for permanent employment with this leading financial institution.
We are looking for individuals who are committed to the process - specifically, new graduates, candidates with finance degrees, finance internships, or experience in financial services.
Pay Rate:
$20/hr during the training phase
Increase to $25/hr after training
The Work Itself
As a Broker Trainee, you will operate as a key team member to support clients and customer service representatives. You will deliver excellent customer service to clients via phone, email, and live chats, assisting with account-related questions and trading.
Your key responsibilities will include:
Placing trades for customers over the phone using desktop trading tools.
Assisting online customers via phone, email, and live chat.
Resolving complex customer trading issues.
Working with margin accounts, reviewing buying power and maintenance levels.
Assisting customers with complex option trades and advanced orders.
Troubleshooting technical issues related to website and mobile platforms.
Researching and resolving client account problems to minimize disruptions.
Ensuring compliance with all regulatory policies and firm guidelines.
The Skills You Bring
We are looking for candidates with the following qualifications:
1+ years of customer service, call center, operations, or financial services experience (preferred).
Bachelor's degree or equivalent business experience (preferred).
Strong commitment to obtaining FINRA Series 7 and Series 63 within 3-4 months.
Ability to communicate effectively over the phone and establish trust with clients.
Solid understanding of financial services and trading industries.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and internet skills.
Ability to prioritize tasks, work independently, and thrive under strict time constraints in a fast-paced environment.
Strong problem-solving skills with attention to detail and a focus on execution.
Excellent oral and written communication skills.
Confidence and credibility over the phone and in person.
Strong interpersonal and relationship-building skills.
Ability to adapt to new tasks with minimal supervision.
Why This Program?
Paid study time for SIE, Series 7, and Series 63 exams.
Competitive pay structure with a raise to $25/hr upon completion of training.
Opportunity to launch your career in financial services with a leading institution.
Pathway to permanent employment with a top financial corporation.
If you're ready to commit to a challenging and rewarding career path in financial services, apply now to become part of this exciting program!