Evenly is Orthodontics in-a-box for dentists. Our vision is to become the outsourced Orthodontic solution for every dental office in America and lead the transition to Invisalign Orthodontics for this $250 billion industry. Headquartered in the Washington D.C. area, Evenly is backed by the world's leading venture capital investors. We are committed to the highest standards of patient care and clinical expertise in each of the dental practices we support.
About this Job
As Training and Development Manager onsite at our corporate office in Bethesda, Maryland, you will be responsible for creating sales training content, as well as implementing and overseeing comprehensive sales training programs that enhance the skills, product knowledge, and overall performance of our sales team. This role requires a strategic thinker with a passion for learning, training and development, preferably with an understanding of sales processes within the medical or dental industries. The ideal candidate will have a proven track record in sales training and development, excellent communication skills, and the ability to work with sales leadership to motivate a diverse sales team.
What You'll Be Doing
Create and deliver engaging content and effective training programs for new hires and existing sales staff.
Assist national sales and operations leaders to create training materials - including manuals, presentations, and online resources - that align with company goals and sales strategies.
Utilize a variety of instructional techniques and formats, such as role-playing, simulations, team exercises, group discussions, videos, and lectures.
Conduct regular assessments to identify training needs and performance gaps.
Monitor and evaluate the effectiveness of training programs through feedback, performance metrics, and continuous improvement initiatives.
Work closely with the sales leadership team to align training programs with sales objectives and strategies.
Collaborate with sales teams, marketing teams, and other stakeholders to ensure sales staff are well-informed about new products, services, and industry trends.
Coordinate with external training providers and industry experts, as needed.
Maintain detailed records of training activities and outcomes.
Analyze training data and report on key performance indicators (KPIs) to senior sales management.
Recommend and implement improvements based on training results and feedback.
Ensure all training programs comply with HIPAA regulations, other dental and orthodontic industry regulations and company policies.
Stay current with industry trends, best practices, and new technologies in sales training and development.
What You'll Bring
Bachelor's degree in Business, Sales, Marketing, or a related field.
Minimum of 4 years of experience in sales training and development, preferably in the healthcare, dental or orthodontic industry with Invisalign or other orthodontic products, preferred.
Certification in sales training, learning & development, and/or coaching.
Familiarity with e-learning platforms and digital training tools.
Proven experience in sales training content creation, project management and implementation of successful training programs.
Deep knowledge of sales processes, techniques, and best practices.
Excellent communication, presentation, and interpersonal skills.
Strong organizational skills with a problem-solving attitude
Analytical skills and ability to use data to drive decision-making to measure and analyze key performance indicators (KPIs and ROI).
Proficiency in training software and tools, CRM software (HubSpot preferred), as well as Microsoft Office Suite.
Willingness to travel as needed.
Why You'll Love Working Here
Evenly is an energetic and passionate healthcare company built by the same management team that created Bluemercury, one of the nation's fastest-growing luxury retail chains. Evenly is changing how patients receive Invisalign orthodontic care. We put our dental practices and their patients first and we love seeing the astonishing results our patients realize when they've completed their treatment. If you want to be a part of this success story while changing people's lives for the better, we'd love to hear from you.