Our client is hiring a Business Transformation Senior Manager for the Human Resources Outsourcing (HRO) Business Transformation Team who will lead program management, change management and adoption of Generative AI initiatives. This person will work collaboratively across multiple stakeholders and functional areas to achieve results. There are no direct reports associated with this role.
They are looking for an experienced management, technology, or strategy consultative professional with the ability to define how best to leverage people, process, technology, and data to achieve desired business results. As well as passionate about artificial intelligence and technology and a highly driven initiative-taker inspired by working with cross-functional teams.
What you'll do:
Lead and execute the end-to-end program management for Generative AI initiatives, with a focus on change & adoption, data & value analysis and tech adoption
Help coach, upskill and guide Senior Consultants and Business Analysts through the Business Transformation project lifecycle
Identify opportunities for Generative AI and support prioritization and adoption
Drive organizational readiness efforts, including creating communications and trainings to prepare teams, as well as identifying and tracking key success metrics
Collaborate with product, operations, and the business on Generative AI projects to streamline ways of working, create clear communications and drive successful deployments
Develop and manage a strategy independently and see it through design, build and execution (end-to-end)
Apply change management, org design and business process methodology and approaches to design and roll out programs for the organization's most strategic projects, mostly as part of large teams
Establish frameworks, define opportunities, drive awareness and guide team members to realize these opportunities
Create roadmaps and plan for pilots and releases
Be a change catalyst capable of aligning strategy, people, process, and technology
Perform assessments to develop insights and action plans to achieve best-in-class performance
Understand the big picture and be able to connect all the dots with little guidance
Be a servant leader and have a team mindset
What you'll need:
Requirements
At least 6 years of relevant work experience, preferably in a quantitative business-related capacity such as management consulting, product management, or strategy
Deep experience in strategic change management methodologies (leader alignment, stakeholder analysis, change impact assessment (tech and business process), communications creation, training, change measurement and adoption tracking, survey development and data story telling
Deep experience in business case development, prioritization, and strategic technology adoption/implementation
Technical training strategy development and execution
Preferred Qualifications
MBA or other advanced degree
Big-4 management consulting experience with Fortune 500 clients
Experience with Salesforce, including AI features
Project Management Professional (PMP) Certification
Industry knowledge of pertinent HR, Payroll and Benefits policies and procedures
Technical Skills
Advanced Microsoft PowerPoint skills - putting together executive friendly presentations cohesively, depending on the project or audience
Advanced Microsoft Excel skills such as creating pivot tables, v-lookups when analyzing data and being able to tie that analysis back to a business case or results
Advanced skills working with data and using data to create meaningful insights
Understanding of Generative AI technology and best practices with driving adoption
Behaviors
Proactive self-starter requiring minimal guidance and ability to meet deadlines
Strong problem-solver who recommends and implements practical solutions while collaborating directly with stakeholders to drive business and technical improvements
Ability to influence and challenge stakeholders, present to senior stakeholders and lead change
A willingness to operate with ambiguity and able to read between the lines
Be keenly focused on the associate experience, operational excellence, and efficiencies
Highly organized, detail-oriented, and proactive with strong project management skills
Keep up to date with the latest AI trends
You'll love working here because you can:
Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution.
Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through Client's Philanthropic Foundation.
Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.