Our client- a luxury firm- is seeking a customer-focused Store Manager!
The Store Manager will ensure the accomplishment of commercial targets (sales volume. main KPIs, profitability and client development), the development of brand awareness and the management and development of their team, creating an environment of retail excellence.
Location: Bal Harbour Shops
Responsibilities:
Oversee retail store by managing staff, coordinating business activities, controlling inventory, handling operational processes and admin tasks in compliance with company guidelines and procedures.
Conduct continuous sales assessments, while proactively developing the business, including engaging clients, accordingly to guidelines.
Ensure customer satisfaction and manage the store CRM, training staff to capture and input client data proficiently.
Excellent knowledge of internal procedures and takes accountability for abiding and training on them.
Responsible for the store inventory and having good knowledge of all product categories in store. May be asked for input/participation in seasonal buying.
Day to day tasks operating the store while focusing on the sourcing, hiring, training and development of their team.
Qualifications:
Bachelor's degree preferred
Minimum of 5 years management experience in retail
Entrepreneurial mindset - Problem solver and go-getter
Self motivated with a positive attitude
Customer focused with strong interpersonal and communication skills
Team player
Ability to work varied hours and days including nights, weekends and holidays as needed
Please submit your resume for consideration!
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