Qualastat Electronics, Inc. ("Qualastat")'s General Manager is responsible for its overall business operations, strategy, and development across its two manufacturing locations in Chandler, Arizona and Gettsyburg, Pennsylvania. This position takes full ownership of Qualastat's performance in terms of its health and productivity - including but not limited to revenue planning, sales management, operations, engineering and new product development, market analysis, organization design and workforce development, operational excellence and facility improvements. As an empowered and capable leader of one of Trexon's leading companies, this position drives Qualastat towards higher levels of growth and profitability through innovation, expansion, performance, quality, and service.
Through a comprehensive understanding of Qualastat's brand, customers, markets, and capabilities, this position creates a customer-first environment in which employees, workflows, systems and tools can be deployed to create sustainable growth and profitable value for shareholders through our engineered solutions and technical applications.
This passionate, dynamic, adaptable, strategic, and inspirational leader is motivated by continuous business improvements and expansion. They have interchangeable leadership skills in the areas of people, sales, and technical aptitude. This person is a prudent and ambitious manager with an intellectual curiosity and proven track record around new product and market development, and the organic growth that comes from it. They have a growth mindset and social influence around people, with an aptitude for change management in complex groups, as it relates to managing an operation, while integrating and evolving it.
Minimum Qualifications
This position is an onsite position (not remote) and requires at least twenty-five percent (25%) and up to fifty percent (50%) travel to visit Qualastat's dual facilities, customers and peer group companies.
Education: Bachelor's degree - or equivalent experience leading and growing a comparable business in the major markets that we serve. Post-graduate degree highly desirable, but not required.
Experience: Ten (10) years of experience in a manufacturing organization, cable assembly preferred - and at least seven (7) of which have been in a meaningful sales or engineering leadership position. Proven experience in developing profitable strategies and implementing vision. Experience presenting high-level business performance and strategic initiatives to Corporate leadership and/or Board of Director/shareholder teams.
Knowledge: Working knowledge of multi-faceted business processes and functions, including but not limited to finance, product development, manufacturing, procurement, and people/performance management.Strong industry knowledge. Training will be provided on internal Qualastat/Trexon processes and systems, as required for this position.
Skills: Must have outstanding organizational and leadership skills, strong analytical ability, and problem-solving aptitude. Strong management skills and social influence including planning, resource organization, team building, time management, emotional intelligence, change and conflict management, influencing and negotiation, endurance, a strategic mindset, and sound judgment. Ability to communicate and present ideas/data effectively internally and externally, including Corporate and company-level communication related to growth strategy and monthly business operations reviews.
This position requires use of information or access to hardware and documents which are subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee.
Specific Position Duties
Strategic Planning
Lead monthly operations review meetings; develop vision and strategy, including budgets, initiatives, and plans for organic growth and expansion for the business into new markets or geographies.
Operationalize strategies into actionable improvements and prioritized plans that can be executed on by teams in an empowering, collaborative, and focused way.
Measure, track, isolate and diagnose areas of strength and improvements needed, that will allow the company to execute on its initiatives and meet its targets.
Identify opportunities (i.e. megatrends, market segments and applications) that can be leveraged to strengthen brand, performance and competitive advantage.
Business Development
Define initiatives and direct activities that improve brand, competitive advantage and market position.
Identify reasonable and strategic opportunities for geographic or market expansion. Build and appraise strategic partnerships, onboard new customers, and penetrate new markets in a way that drives sustainable and quality revenues.
Create and elevate a channel-to-market organization, and product development capabilities, that results in reaching target customers, revenue, and profitability metrics.
Actively monitor market trends to make necessary improvements and coach the team to elevate the customer journey and experience.
Product Development
Ensure that the company's philosophies, values and market opportunities are central to the company's product development processes and practices.
Lead and elevate the product development processes and teams to research and invent solutions, develop proposals, enhance existing products, and optimize the design process more effectively.
Oversee the frameworks and methodologies to assess the viability of new products, and the company's ability to solve customer problems.
Operational Excellence
Diagnose and identify opportunities for continuous improvement of current practices and policies to unburden workflows, increase profitability, remove obstacles, and drive action.
Drive standardization in alignment with broader organization goals, such as quality standards, documentation protocols, and performance metrics.
Develop systems thinking within the organization, focusing on how different parts/functions are related and work together to create outcomes. Implement organization design changes to improve outcomes.
Modernize and improve manufacturing and overall operations, including but not limited to upgraded technology, updated facilities, better tooling and systems, automated processes, machinery investments, optimized and standardized workflows, and implementing LEAN principles.
Workforce Development
Energize and focus teams; develop a workplace and culture of high performance and innovation.
Develop a team of strong and diverse leaders that can respond to opportunities, navigate challenges, and execute on business needs.
Establish a human capital strategy that retains and develops top performers, including plans and programs to support the career development and sustainability of teams.
Set management standards, controls and practices that optimize the health and safety of the organization and minimizes risk.
Other responsibilities, initiatives and ad-hoc projects as required.
Physical Requirements
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, and talk or hear. The employee must occasionally lift and/or move up to twenty-five (25) pounds. The employee must occasionally crouch, stoop, or reach. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. The noise level in the work environment is usually moderate.