The funeral home Administrator will act as the face of the location and play a pivotal role in ensuring smooth and compassionate service to our client families. You will serve in a key support role, ensuring that every detail is managed with the utmost care and professionalism.
Essential Functions and Competencies
Excellent attention to detail while simultaneously prioritizing time-sensitive tasks
Proven data entry and organizational skills
Proficient in using MS Office (Word, Outlook, Excel)
Proactively resolve routine issues with efficiency and professionalism
Adapt seamlessly to new initiatives and shifting priorities with a positive and proactive approach
Skilled in handling sensitive client matters with empathy, understanding, and compassion
Ethical Conduct
Exceptional written and verbal communication skills, enabling compassionate and professional interactions with grieving families, colleagues, and stakeholders
Strong team player with the ability to work seamlessly with coworkers, maintain up-to-date shared information, and work independently or across departments when required
Creative problem solver, developing innovative solutions to improve processes and achieve meaningful outcomes
Communicates efficiently and effectively with management, ensuring clear and timely updates
Proactively contributes to team goals, volunteering assistance and support where needed
Demonstrates flexibility and strong interpersonal skills, collaborating effectively across all levels of the organization
Required Education and Experience
High School Diploma or Equivalent
2+ years of administrative experience in a professional office environment
Proficient in using MS Office (Word, Outlook, Excel)
Bookkeeping or accounting experience is very helpful, although not required