Provide a single point of contact for all aspects of the assigned project from inception to final close out and invoicing. Plan, coordinate and oversee all tasks, critical dates, client and third-party interface, relations, performance, quality, customer satisfaction, budget, and project administration for each assigned project.
Primary Duties and Responsibilities
Evaluate scope of projects and provide labor quotes
Prepare the labor quote form on all projects and ensure the labor quotes follow the project to order. Prepare the Solomon Coyle labor analysis worksheet for all bid projects
Set up orders before order is placed (MTT, reservations, color coding, etc.)
Assist design, sales, and project coordinators to ensure accuracy and completeness of specification
Manage order dates and deadlines in Hedberg. (Internal status report, Customer Order Status)
Attend construction meetings/move meetings. Issue notes to the internal team on key communications
Prepare install package - schedule, communicate and coordinate installation dates with customer, operations, sales, and appropriate contractors
Track multiple projects throughout the process to ensure timely and accurate completion while monitoring job costs/budget
Schedule pre-install meetings. Have all necessary paperwork, drawings, ADR, install worksheets, timeline, etc. for install staff
Complete site visits to space to determine site readiness prior to installation date
Complete project walk-through with Lead Installer to identify CAR/punch list items for re-order
Complete walk through with client to discuss punch list, punch replacement orders, get customer sign-off, and ensure project closure to expedite the billing process
Provide the first point of contact to customer for additional billing opportunities (Scope changes, storage, etc.)
Stay up to date on progress vs. budget goal
Position Requirements
High school diploma or general education degree (GED)
Previous Project Management experience preferred
Valid driver's license
Must be proficient in Microsoft Office (Excel)
Ability to lead a team
Must be able to work overtime and weekend hours when required
Strong customer service focus
Must be able to work independently and as part of a team
Strong attention to detail
Travel
Physical Demands
Long periods of standing, walking
Career Path
Estimator
Manager
Sales
Design
We are an Equal Opportunity/Affirmative Action Employer
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, disability, and national origin.