5+ years of Service Design, Design Strategy or UX Design experience with strategy sessions and working with stakeholders, building stakeholder relationships to align on design initiatives and decisions
Strong understanding of Service design and UX processes Hands on with system based blueprints, journey mapping and flows, information architecture
Hands on building Google Slide decks to present design findings, solutions and story tell to other stakeholders so they understand the design ecosystem
Understanding of customer facing products and product taxonomy Knowledge of customer centricity
Portfolio with up to date work that shows process and full work flow
Day to Day:
Our telecommunication client is looking for a Service Designer to focus on the Identity Architecture and taxonomy for internal tools that will be used enterprise wide across the design teams. This person will need to help build out the blueprints and strategy. This person must be a self starter who is able to identify problems and help solution for them. This will be a purely service design opportunity - this will not involve product design.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.