This position is 100% onsite in Owings Mills, Maryland.
The shift for this position is 8:00 AM to 8:30 AM - 4:30 PM to 5:00 PM (ET).
Overview & Responsibilities
Our client, a well-established health insurance provider, is seeking two detail-oriented Billing Technicians to join their Billing & Collections team. This back-office role is ideal for candidates with experience in medical billing, accounts receivable, and account reconciliation who are looking for a dynamic and collaborative environment. The position includes four-to-six weeks of comprehensive training with a Senior Billing Technician to ensure a smooth transition into the role.
Key responsibilities include:
Reconciling groups of member accounts, identifying and resolving discrepancies efficiently.
Processing refunds and adjustments to member accounts accurately.
Performing scheduled collections several times per month, ensuring compliance with established guidelines.
Supporting accounts receivable processes, including reviewing and managing outstanding balances.
Working with healthcare and health insurance terminology to review billing statements and account records.
Utilizing strong Excel skills to manage, analyze, and reconcile data related to member billing and payments.
Assisting with occasional inbound calls from internal stakeholders to address account-related inquiries.
Maintaining accurate records of all activities in the system and contributing to process improvements where applicable.
Required Skills & Experience
At least 1+ year of recent experience in medical billing and collections.
Proven experience with account reconciliation and accounts receivable processes.
Strong working knowledge of Microsoft Excel, including functions, formulas, and data management.
Familiarity with healthcare or health insurance terminology and procedures.
Attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment.
Preferred Skills & Experience
Prior experience in a back-office role supporting billing or collections functions.
Exposure to inbound call center environments, even if not the primary focus of previous roles.
Demonstrated ability to adapt to new systems and processes quickly.