Potential onsite workshops sessions week of Jan 12 in Austin TX.
Strong ITAM HAM TC to run support sessions, demo solution, refine stories and provide advisory support.
Scope of Project is to work with Customer Services to plan a ServiceNow HAM configuration that allows Customer to manage customer's hardware assets for a fee. Will require defining functionality/themes/epics/some high-level stories to configure HAM to support this objective. Instance to be configured is domain separated with each customer on a domain but may also share Customer storerooms.