Field Service Technician II at AGS, LLC in Atlantic City, New Jersey

Job Description:

Join the Game: Become a Field Service Technician at AGS!Are you tech-savvy, ready to troubleshoot with the best, and have a passion for gaming? AGS is looking for a Field Service Technician to join our team and help keep the game going. If you're excited about working with cutting-edge gaming equipment, solving puzzles, and delivering top-notch customer service, this role is for you!What Youll Do:Tech-Savvy Tasks:Dive into the technical sideinstalling, upgrading, and performing procedures on gaming equipment.Maintenance Master:Perform preventative and general maintenance on AGS casino products. Youll make sure everything runs smoothly!Report Wizard:Complete paperwork and reports like a protimely, detailed, and accurate.Customer Service Champion:Provide best-in-the-business service to our customersinternal and external.Troubleshooting Superstar:Fix service incidents quickly and efficiently and escalate issues when needed.Inventory Hero:Keep track of the necessary parts and inventory to stay on top of your game.On-Call Rotation:Be part of a weekly on-call rotation with your fellow techniciansbecause sometimes, the game needs you 24/7.Safety First:Follow all safety protocols and keep it cool even when troubleshooting in high-energy environments.What You Bring to the Table:Education:High School diploma or GEDLicense to Drive:A valid drivers license, vehicle insuranceTech Skills:Youre a problem solver, with basic knowledge of AC/DC electronics and computer networking (no need to be an expert, well help you level up!).Experience:Knowledge in electronics/computer networking (gaming experience? Bonus points!).Tools of the Trade:Basic computer skills and a good understanding of Microsoft Office suite (Word, Excel, Outlook).Flexibility:A sometimes-changing schedule and the ability to work mornings, nights, weekends, and holidays as needed (because gaming never sleeps).Compliance:Ability to get licensed through Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.What Youll Love About This Role:Adventure Awaits:Traveling to the different casinos and customers in your territoryGrowth Potential:You may start off as a tech newbie, but with training, mentorship, and a drive for success, you'll level up in no time.Techs Unite:Work with the latest and greatest casino gaming equipmentif youre into gaming, youll love this!Hands-On Work:Its a job where youll roll up your sleeves, use your hands, and get to solve real-time challenges. No desk job here!Physical & Work Environment:You'll be on your feet, walking, standing, and sometimes bending and squatting for long stretches.Ability to lift up to 50 pounds and occasionally push/pull up to 200 pounds (Teamwork makes the dream work here!).Work environments may vary, so get ready for the adventure of working in different settings (sometimes non-climate-controlled).Note: All offers are contingent upon successful completion of a background check, drug screen and human performance evaluation (HPE).*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.AGS is an equal opportunity employer.

Equal Opportunity Employer, including disability/protected veterans

PI259515453

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