Coordinator, Parking Services Administration at Lehigh University in Bethlehem, Pennsylvania

Job Description:

Lehigh University

Lehigh University is an affirmative action/equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, gender identity, genetic information, marital status, national or ethnic origin, race, religion, sexual orientation, or veteran status. Lehigh University provides comprehensive benefits including partner benefits.

Are you a customer service enthusiast with a knack for organization and administrative excellence? Look no further! Lehigh University, a renowned institution nestled in the vibrant Lehigh Valley, is seeking a talented Coordinator to join our Business Services department.

In this pivotal role, you'll be the driving force behind seamless operations within our Parking Services division. Your exceptional customer service skills will shine as you interact with students, faculty, staff, and visitors, ensuring their parking needs are met with professionalism and efficiency. From managing inquiries to coordinating administrative tasks, your attention to detail and problem-solving abilities will be instrumental in delivering exceptional support.

Position Number: S79480

This position is a Grade: 7 - 37.5 with an approximate salary range of $36,090-$43,330 and is subject to change based on experience, skills and qualifications.

Key Responsibilities:
• Administer and troubleshoot the parking garage access system.• Manage administrative tasks and office operations efficiently
• Determines number of permits to allocate for sale based on parking zone capacities, parking zone assignments, and parking regulations.
• Responsible for the end of month credit card revenue reconciliation including but not limited to the following transactions: online permit sales, online citation payments, pay-by-plate parking payments, flexible reserved parking revenue, and kiosk payments.
• Provides administrative support to the Manager of Parking Services, and Director of Transportation & Parking Services. Serves as the on-shift lead for front office operations.

Qualifications:
• High school diploma or the equivalent combination of education and experience
• Three to five years of related work experience
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office suite and database management
• Problem-solving mindset and attention to detail

As part of the Lehigh University family, you'll have the opportunity to contribute to a dynamic and inclusive community that values creativity, collaboration, and personal growth. Our comprehensive benefits package, including competitive compensation, generous time off, and excellent healthcare coverage, ensures that you're supported both professionally and personally.

Lehigh University is committed to fostering a diverse and inclusive environment, where diverse perspectives and experiences are celebrated. We actively seek individuals who embrace our values of respect, integrity, and excellence, and who are passionate about making a positive impact on our campus community. The Lehigh community takes seriously our commitment to antiracism and The Principles of our Equitable Community.

Don't miss this chance to join a prestigious institution that values your talents and provides ample opportunities for professional development and career advancement. Apply today and become part of the Lehigh University team, where you'll play a vital role in shaping the future of our campus and leaving a lasting legacy.

The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor. Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist.

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.

Only complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed.

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