Market Development Manager I at Catholic Relief Services in Baltimore, Maryland

Job Description:

Position title: Market Development Manager I

Location: Baltimore, MD, United States | (Remote)



Qualifications:

Agency REDI Competencies (for all CRS Staff)

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Personal Accountability – consistently takes responsibilities for one’s own actions.
• Acts with Integrity - consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust - shows consistency between words and actions.
• Collaborates with Others – works effectively in intercultural and diverse teams.
• Open to Learn – seeks out experiences that may change perspective or provide an opportunity to learn new things.

Knowledge, Skills & Abilities:

• Experience in supervising a team.
• The incumbent will oversee day-to-day operations and ensure that team members are effectively executing engagement strategies.
• Excellent organizational skills with the ability to manage multiple projects simultaneously.
• Strong attention to detail and ability to anticipate opportunities and challenges.
• Effective time management skills, deadline-driven, and works well under pressure.
• Innovative thinker with the ability to develop creative engagement strategies.
• Team player with a collaborative mindset.
• Proactive, requiring minimal supervision, and demonstrates strong follow-through.
• Positive attitude and enthusiasm, with a strong commitment to CRS mission.
• Understanding of the Catholic Church and the importance of having a nuanced understanding of the Catholic Church’s structure, culture, and community dynamics in the U.S giving the incumbent the ability to effectively engage younger donors and address their unique motivations for giving.
• Proficient in MS Office.
• Strong understanding of digital marketing and social media platforms (e.g., Instagram, TikTok, Facebook).
• Strong communication skills, both written and verbal.
• Proven decision-making and negotiating skills.
• Understanding of fundraising concepts with a passion for raising money.
• Familiarity with digital channels and current trends.

Basic Qualifications

• Bachelor’s degree in a related field required.
• Minimum of four-six years of relevant work experience required
• Minimum of two years of supervisory/management experience.

Preferred Qualifications

• Master’s Degree
• Experience with CRM and email marketing is a plus.
• Familiarity with donor databases or related systems is a plus.

CRS is proud to be an equal opportunity/affirmative action employer. Selection and hiring decisions are made without regard to sex, sexual orientation, gender identity, race, age, disability, religion, national origin, color, veteran status or any other protected area.

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