Senior Director of Revenue Cycle at Access Community Health Centers, Inc in Madison, Wisconsin

Job Description:

Access Community Health Centers, Inc


Senior Director of Revenue Cycle
Madison, WI, US



Senior Director of Revenue Cycle

Position Summary:

The Senior Director of Revenue Cycle is responsible for coordinating all Revenue Cycle functions at Access and ensuring that involved staff have appropriate training and support. This role serves as a liaison to Access staff and to UW Health, Access’ outsourced billing agent and Epic Community Connect Partner. This position is a resource for Epic registration and professional billing software applications and is also the person responsible for identifying and coordinating revenue cycle improvement activities. This position is essential in helping Access maximize its net patient revenue while being attentive to the organization’s mission of improving health and improving lives. These responsibilities include management of Access’ sliding discount program, compliance with HRSA requirements and optimizing the patient experience regarding financial matters.

The Senior Director of Revenue Cycle aids Access clinical teams by facilitating the support necessary for full revenue cycle activities. This position plays a vital role as it interfaces with UW Health points of contact to assure that Access’ revenue cycle policies are followed consistently, operating activities are performed and monitored, progress updates are communicated, and that patient revenue is maximized. This position is also responsible for monitoring and communicating about revenue cycle key performance indicators. This role will also partner with internal and external stakeholders as needed to optimize contracts and patent revenue opportunities.

Desired candidate would have the following qualifications:

Required Qualifications:

• A minimum of a bachelor’s degree in business, health care, or related field.
• 10 or more years of progressive responsibility in a leadership position, leading teams and/or projects.
• A minimum of five years of experience with the revenue cycle within health care handling coding, charge capture, claims processing, payment posting, insurance follow-up, and/or third-party payor contracting.
• A minimum of five years of experience with Epic or another health care practice management software system used for registration, scheduling and/or professional billing.
• A minimum of ten years of experience with analyzing and summarizing information and communicating it in a user-friendly format for a variety of staff.
• A minimum of five years of customer service experience.
• Proficient with MS Office applications, including Excel and Word, as well as electronic mail and internet applications.

Desired Qualifications:

• Experience with Federally Qualified Health Centers (FQHCs).
• Experience working with Epic Community Connect partner relationship structure.
• Epic certification in Resolute, Prelude, and/or Cadence.

Compensation and Benefits:

Our total compensation package for this role includes competitive wages, plus a full range of attractive benefits.

Health insurance
Dental insurance

Vision insurance

Life insurance

Long and short-term disability insurance

401(k) retirement plan (100% vested with employer match)

Paid time off program (hours given upfront for vacation, personal and sick time)

Paid holidays

Relocation assistance

Continuing education

Tuition reimbursement

Flexible spending plans

Health savings account

Transportation program

Childcare referral program

Employee Assistance Program (EAP)



Other:

Access Community Health Centers is an eligible employer under the Public Service Loan Forgiveness (PSLF) program.

Support our mission and values:

Improving health. Improving lives.

Our shared values are the guiding principles which lie at the core of the work we do every day. They reflect our culture and our commitment to those we serve.

Compassion

Listen to our patients, staff and community to understand their needs and provide care with empathy and respect.

Inclusion

Provide care and build community that respects the personal, social and cultural diversity reflected in our patients and staff.

Stewardship

Use the resources we are given effectively and efficiently, and we value innovation.

Equity

Believe that every person deserves quality healthcare to help them overcome barriers and create new opportunities.

Community

Work together with healthcare organizations and local partners to improve the health of our community and expand care to those with limited access.

COVID-19 Vaccine:

Proof that you are fully vaccinated is a condition of employment. Access Community Health Centers will provide reasonable accommodations to individuals who cannot be vaccinated because of a disability or sincerely held religious beliefs when doing so does not compromise the safety of others or impose an undue hardship on our organization.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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