This is a customer service position that requires candidates to be available to work from the office and work from home. Responsible for face to face contact with customers.
Performs customer service activities by providing assistance, guidance, and instruction for more complex/prop 312 customer service complaints, inquiries, and issues.
Performs the complete range of agency customer service functions within the work section. Exercises discretion to interpret and apply customer service operations. Ability to be flexible and work special duties as assigned.
Skills Required : Quick learner
Experience Required : Customer service, phone and email experience