TDY Moving and Storage is a professional moving company dedicated to delivering exceptional service to our clients. We are looking for a highly motivated and skilled individual to join our team as a Customer Service and Office Administrative Support professional.
Job Overview:
This role requires someone who is excellent on the phone, detail-oriented, and capable of handling administrative tasks efficiently. As a key member of our office team, you will work closely with clients and staff to ensure smooth operations and outstanding customer satisfaction.
Key Responsibilities:
Handle client inquiries and concerns over the phone with professionalism and a problem-solving attitude.
Provide support for scheduling, job coordination, and follow-ups.
Utilize Microsoft Excel, Word, and Outlook to manage data, reports, and correspondence.
Maintain organized records and ensure data accuracy.
Manage and resolve customer concerns efficiently.
Handle numbers and calculations with precision for invoices, and related tasks.
Qualifications:
Strong communication skills and a friendly, professional phone demeanor.
Proficiency in Microsoft Excel, Word, and Outlook.
Ability to solve problems and think critically.
Detail-oriented and organized with strong numerical skills.
Teachable and eager to learn new systems and processes.
Spanish-speaking abilities (conversational or fluent) are highly preferred.
Experience in customer service, office administration, or the moving industry is a plus.
What We Offer:
Competitive hourly base salary.
Opportunities for growth within the company.
A collaborative and supportive work environment.
How to Apply:
If this sounds like the perfect fit for you, we'd love to hear from you! Please submit your resume and a brief introduction about yourself.