US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor
Must have: Spanish is hugely required
Need to understand networking, router, switch etc.
Level 1 support like, fixing a printer, ticket label printer, upload software etc.
Role: IT Retail Field Tech
Location: Orlando, FL (On Site)
Duration: Direct Hire
Job Description: • Provide first point of contact for support issues at all stores. • Able to travel daily between stores. • Elevate complex issues/problems to appropriate team members • Troubleshoot and correct problems on site • Perform scheduled hardware and/or software installations. • Assist stores with:
o Desktop applications, maintenance, and troubleshooting.
o Network Equipment installation and troubleshooting (routers, switches, access points)
o Software installation and troubleshooting (SAP application, MS Office, Up-shop scale system, Windows etc.
o Configure and/or troubleshoot Zebra handhelds, network and label printers. • Work to gather information, or resolve issue independently or collaboratively • Quickly learn and retain relevant system knowledge • Support stores during Go live opening week. • Respond to customer inquiries and problem solving in a professional and effective manner • Provide feedback to manager regarding service failures or customer concerns
A reasonable, good faith estimate of the $45k/Annum to $55k/Annum with Benefits for this position.