The Chief of Staff role requires a blend of strategic insight, operational expertise, and strong interpersonal skills to effectively support the CEO and drive the organization's success. Responsible for the high standards of the organization and CEO. The Chief of Staff will also provide day-to-day oversight and leadership to specific staff. Works directly with the CEO to carry out objectives and assignments given by the CEO.
Essential Duties and Responsibilities • Serves as the key advisor and confidant to the CEO, providing strategic vision and support • Responsible for implementing strategic initiatives of the CEO • Facilitate effective communication across departments and with external partners • Lead special projects and cross-functional teams to drive organizational goals. • Oversees office staff and other key personnel • Prepare agendas, briefings, and materials for executive meetings • Ensure follow-up on key decisions and action items from meetings • Develops standard operating procedures • Coordinates, maintains and executes task list for the CEO • Ensures all tasks are completed according to set timelines • Creates schedules, routines, and systems for staff to ensure all job responsibilities are met • Oversees expenses to ensure best value, incorporating an understanding of the needs and requests of the CEO • Ensures all invoices are in line with quotes and paid in a timely manner • Manages and oversees day count documentation, working with various properties to make sure all cash purchases, personal card etc. are completed accordingly and photographed • Creates protocols, systems and processes to be implemented to ensure they are being followed • Revamps and revises current protocols and systems that are failing • Acts as a liaison between CEO and staff • Updates staff on changes in protocols on behalf of CEO to enhance productivity • Assists in planning, setting up, and breaking down of events • Complies with company policy and procedures • Performs other duties as needed.
Primary Contacts (outside dept.) • CEO and Office Staff • Operations Manager • Guests, vendors, corporate office.
Supervisory Responsibilities • Approves hiring, firing, absences, and overtime • Recommends salary changes • Oversees performance evaluations, disciplinary action, and skill development
Education and Experience • Proven experience in a leadership or management role • Strong understanding of business operations and strategic planning • Exceptional communication, interpersonal, and organizational skills • Ability to work independently and collaboratively in a fast-paced environment
Skills • Experience handling confidential information with discretion and integrity • Exceptional positive attitude with strong energy • Skills & knowledge developed through professional interest and ongoing learning • Able to quickly think on your feet and respond to a variety of tasks
Working Conditions and Environment • Intermittently lift, carry, pull, and push up to 30 pounds. • Continuously see, sit, have balance. • Frequently hear; talk; have repetitive use of arms, wrists, hands, and fingers; and grasp. • Occasionally stand, grasp, and walk on even surfaces. • Long or odd hours as needed • On-call availability 24/7 • Frequent Travel