Accounting Now, a division of SNI Companies, is searching for three (3) dynamic and motivated individuals to join the Collections team for our client in the legal financials sector. This role involves assisting with the recovery of delinquent property tax payments for both personal and business accounts.
Key Responsibilities:
Make and answer inbound/outbound calls to address delinquent accounts.
Negotiate and establish payment arrangements or schedules.
Record and maintain accurate documentation of all collections activities.
Required Skills & Qualifications:
Bilingual in English and Spanish.
Customer service experience (collections experience not required).
Strong communication skills, both verbal and written.
Proficient in Microsoft Office.
Self-motivated, punctual, and detail-oriented.
Ability to multitask, follow instructions, and work collaboratively.
Critical thinking, time management, and negotiation skills.