Coding Representative - Professional Coding Division - Patient Financial Services at University of Iowa in Iowa City, Iowa

Job Description:

The University of Iowa Hospitals & Clinics department of Professional Coding Division is seeking a Coding Representative to assign ICD-10 codes and CPT codes for professional facility outpatient services and professional hospital inpatient services area.

As a Medical Coder for University of Iowa Health Care Clinics and Hospital you will support a culture of Service Excellence by delivering high quality customer service in a fast-paced environment and maintain composure in difficult situations. You must have the skills to provide accurate and comprehensive information (written and verbally) to clinic personnel, physicians, administration, providers, and co-workers in a professional manner. You must demonstrate compassion, empathy and respect to patient rights and confidentiality.

This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either ONSITE or via ZOOM from the HSSB building at a length determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.


WE CARE Core Values:

• Welcoming - We strive for an environment where everyone has a voice that is heard, that promotes the dignity of our patients, trainees, and employees, and allows all to thrive in their health, work, research, and education.
• Excellence - We aim to achieve and deliver our personal and collective best in the pursuit of quality and accessible healthcare, education, and research.
• Collaboration - We encourage collaboration with healthcare systems, providers, and communities across Iowa and the region, as well as within our UI community. We believe teamwork - guided by compassion - is the best way to work.
• Accountability - We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur.
• Respect - We are committed to ensuring that UI Health Care is an inclusive environment where individuals from the full spectrum of diversity - which includes identity, backgrounds, cultures, ability and perspective -feel safe, seen, and valued.
• Equity - We dedicate ourselves to equity and fairness in research, health care, education and health.

Position Responsibilities:

• Review medical records to assign CPT/HCPCS and/or ICD-10-CM/PCS diagnosis and procedure codes consistent with coding compliance policies, ICD-10-CM/PCS Official Coding Guidelines, and regulatory guidelines.
• Monitor compliance/coding standards and policies to ensure UI Health Care receives full and accurate reimbursement for services that comply with HIPAA as well as coding and payment rules/regulations.
• Communicate with physicians, residents, staff, and other providers to resolve situations where the recommended coded service is not supported in the health record documentation and/or not consistent with coding and regulatory guidelines.
• Communicate with physicians, residents, staff, and other providers when additional information is needed for accurate code assignment.
• Meet targets regarding volume and accuracy of codes assigned.
• Adopt and incorporate initiatives that improve compliance and reduce risks to the institution.
• Assist in providing and analyzing reports related to documentation issues, coding patterns, physician productivity, reimbursement trends, etc.
• Meet targets set by Coding Supervisor and/or Management regarding volume and accuracy of codes assigned.
• Participate in internal coding and development training when needed.

Classification Title: Coding Representative


Department: Professional Coding Division (Patient Financial Services)


Staff Type: Professional & Scientific


Percent of Time: 100%


Pay Grade: 2B


Location: Remote/Hospital Support Services Buildings (HSSB) in Coralville, IA

This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either ONSITE or via ZOOM from the HSSB building at a length determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.


Equipment:

• Onsite - The department will provide a workstation which contains 3 (three) monitors, laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies can be found in the supply closet.
• Hybrid - while working onsite, the department will provide a workstation which contains 3 (three) monitors, a laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies. When working offsite, the employee will take their laptop/power cord to carry back and forth, a second docking station/power cord to keep offsite. Prior to working offsite, the employee, at their own expense, will need to supply 2 (two) monitors, in addition to the university-issued laptop, which will serve as a third monitor due to its built-in camera function, a keyboard, and a mouse. Employees will be required to provide a photo of the domicile office setup and perform an internet speed test by visiting https://www.speedtest.net/ with a minimum 30mb download and 10mb upload reflecting a University of Iowa IP address, then providing a screenshot of the speed test to HR. The employee's remote workstation should replicate the onsite setup as if they were working onsite at HSSB.
• Remote - when working offsite, the department will provide the employee a laptop/power cord, docking station/power cord, headset. Prior to working offsite and at their own expense, the employee will be required to obtain or possess 2 (two) monitors, in addition to the university-issued laptop, which will serve as a third monitor due to its built-in camera function, a keyboard, and a mouse. Employees will be required to provide a photo of the domicile office setup and perform an internet speed test by visiting https://www.speedtest.net/ with a minimum 30mb download and 10mb upload reflecting a University of Iowa IP address, then providing a screenshot of the speed test to HR. The employee's remote workstation should replicate the onsite setup as if they were working onsite at HSSB.

Education Required:

• Bachelor's degree or equivalent in education and/or experience.

Required Qualifications:

• Proficiency with standard office computer software applications (i.e. Microsoft Office Suite).
• Medical terminology knowledge.
• Basic knowledge and understanding of HIPAA laws and regulations.
• Excellent, effective written and verbal communication skills to achieve and provide quality customer service by demonstrating positive professional demeanor at all times.
• Demonstrated ability to work with a professional and patient population including the ability to prioritize and coordinate inquiries from patients, staff, and administration.
• Strong attention to detail with accuracy to achieve or exceed organizational and individual performance goals.
• Demonstrated ability to handle complex and ambiguous situations with minimal supervision.

Certifications:

• Eligibility for certification as RHIT, RHIA, CPC, or equivalent through a nationally recognized credentialing body such as AHIMA or AAPC; must receive full certification within 6 months of hire.

Desirable Qualifications:

• 1-3 years' experience with medical coding and/or billing preferred, will consider applicants with less experience.
• Knowledge, understanding and/or experience with CMS regulations or industry standards.
• Knowledge of anatomy and physiology.
• Completion of ICD-10 training curriculum.
• Current certification as RHIT, RHIA, CPC, CCS, CCSP or equivalent.
• Completion of a diploma or degree program in Health Information Management
• Experience and knowledge of Patient Financial Services' functions, systems, processes, & policies.

Application Process:

In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" for the submission:

• Resume
• (optional) Cover Letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

Successful candidates will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

For additional questions, please contact Veronica Clark at veronica-clark@uiowa.edu.


Applicant Resource Center:


Need help submitting an application or accepting an offer? Support is available!

Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.

Hours:

• Monday 10:00 am - 4:00 p.m.
• Tuesday 10:00 am - 4:00 p.m.
• Wednesday 10:00 am - 4:00 p.m.
• Thursday 10:00 am - 4:00 p.m.
• Friday 10:00 pm - 4:00 p.m.
• Or by appointment - Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule an appointment or just stop by.
• Visit the website for more information: Application Resource Center | University of Iowa Health Care

Additional Information

• Classification Title: Coding Representative
• Appointment Type: Professional and Scientific
• Schedule: Full-time

Compensation

• Pay Level: 2B

Contact Information

• Organization: Healthcare
• Contact Name: Veronica Clark
• Contact Email: veronica-clark@uiowa.edu

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