Pegasus Asset Management, a leading real estate advisory firm specializing in the management of over 300 retail properties nationwide, is seeking an experienced and proactive Senior Collections Specialist to join our team. Reporting to the Vice President of Property Management, the Senior Collections Specialist will play a crucial role in ensuring timely rent collection, maintaining tenant relations, and supporting our property management operations. This position will also work closely with our Company Controller and accounting team to ensure accurate financial reporting and efficient collections processes.
Our clientele includes high-net-worth individuals, family offices, and institutional investors, offering a diverse and sophisticated portfolio of net-leased commercial properties. As part of our dynamic team, you'll contribute to the financial success of our properties and the overall growth of our business.
Key Responsibilities:
Rent Collection & Tenant Communication: Oversee rent collection activities, ensuring payments are received on time and handling any issues or disputes with tenants professionally and efficiently.
Accounts Receivable Management: Maintain accurate records of all tenant payments, accounts receivable, and collections efforts. Collaborate closely with the finance team to ensure proper accounting and reporting of all rent collections.
Delinquency Monitoring & Resolution: Track and monitor tenant delinquencies, initiating follow-up actions to resolve payment issues promptly. Develop and implement strategies to reduce outstanding balances.
Reporting & Documentation: Prepare regular reports on collection status, delinquency trends, and tenant compliance for management review. Ensure all documentation is accurate and complies with company policies.
Client & Tenant Relations: Maintain strong, positive relationships with tenants and work with them to address any payment concerns or disputes. Collaborate with the property management and accounting teams to ensure tenant satisfaction while achieving financial objectives.
Legal Coordination: Coordinate with legal and compliance teams when necessary to address delinquent accounts, including preparing notices, documentation, and assisting with legal proceedings if required.
Process Improvement: Assist in refining and improving collections processes and systems to enhance efficiency and effectiveness. Liaise with the Controller and accounting team to implement best practices.
Experience & Qualifications:
Associate or bachelor's degree in business, finance, or a related field preferred.
Minimum of 2-4 years of experience in collections, accounts receivable, or a related role, preferably in the real estate or property management industry.
Strong attention to detail and excellent organizational skills, with the ability to manage multiple tasks and priorities.
Proficiency in Yardi Voyager, Microsoft Excel, and other Microsoft Office applications. Experience with Salesforce is a plus.
Strong communication and negotiation skills, with the ability to maintain professional and effective relationships with tenants, colleagues, and external partners.
Ability to work independently as well as collaboratively in a fast-paced environment.
Why Join Us?
At Pegasus Asset Management, we offer a collaborative and dynamic work environment, competitive compensation, and opportunities for growth within a premier real estate firm known for its excellence in asset management, investment sales, and capital markets advisory. Our corporate headquarters is located in Century City, where our team of professionals thrives in a modern and supportive office setting.
To learn more about us, please visit www.pegasusam.com